NYC Showroom Manager

As a Showroom Manager you will be responsible for driving excellence in showroom presentation and facility management. Youll maintain a high level of customer service by supporting Key Account Executives Regional Sales Managers the sales team and wholesale customers. This role serves as the primary point of contact for showroom operations including managing daily activities sample management supporting sales teams assisting with customer presentations and representing the interests of regional retail customers to Columbia Headquarters.

HOW YOULL MAKE A DIFFERENCE

Drive excellence in showroom presentation and merchandising for seasonal sell-in.

Manage all aspects of showroom operations including initiatives policies and procedures.

Support seasonal sell-in through sample processing and management customer product presentations and meetings.

Own process management and streamline workflows for efficiency.

Oversee facility maintenance and resolve issues related to Wi-Fi AV cleaning recycling pest control and other services.

Handle daily UPS / FedEx shipping and receiving.

Organize and maintain selling materials and sales tools (print books swatches etc.).

Maintain office supplies and manage food / beverage and catering for meetings.

Provide account assistance including answering procedural questions supporting complex orders and managing requests for product data and assortments.

Maintain positive communication with Columbia and Sorel management staff and other departments to ensure smooth operations.

YOU ARE

Highly organized with strong attention to detail and the ability to manage multiple priorities.

A creative problem solver who can adapt processes and find solutions quickly.

Customer-centric understanding the voice and needs of wholesale partners.

Flexible and adaptable thriving in a fast-paced environment.

A relationship builder who collaborates effectively across teams.

YOU HAVE

Bachelors Degree in business communications or similar field preferred; or equivalent combination of training and experience.

5 years experience in a business environment preferably in facility management operations customer support or customer service in the apparel industry (outdoor sportswear or apparel experience a plus).

Strong project management skills : highly organized excellent attention to detail ability to multi-task and prioritize.

Proficiency in Microsoft Office and strong spreadsheet skills.

Demonstrated understanding of business process development and improvement.

Excellent written and verbal communication skills.

Physical ability to use telephone computer hardware / software sit and stand for extended periods and lift / carry up to 35 pounds.

#Onsite

#LI-LC1

This job description is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the positions scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process please notify your recruiter.

Salary Range : $70700 - $109700

• Pay decisions are determined by multiple factors including what the market is paying a candidates capabilities and skills years of experience and internal equity.

At Columbia Sportswear Company were proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being : physical social / emotional financial career and community. Benefits that can protect your familys financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical dental vision life Insurance disability flexible spending accounts health savings account and an assortment of voluntary benefit offerings (accident critical illness hospital indemnity and legal services). In addition Columbia offers EAP which is free and confidential 24 / 7 / 365 counseling services. We have extensive wellness benefits employee discounts and a generous time off program available.

If you need an accommodation / adjustment to successfully complete and submit your application please reach out to with the Subject : Applicant Assistance Requested.

Required Experience :

Manager

Key Skills

Sales Experience,Time Management,Sourcing,Interior Design,Customer Service,Store Management Experience,HR Sourcing,Microsoft Word,Retail Sales,High-end Sales,Salesforce,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1