Information Technology Technology Specialist Level II

Job Description : Purpose : Support the day-to-day operations of PC and networking equipment for the manufacturing site(s). Coordinate small to medium size IT projects and contribute to large IT projects.

Customers : Primary customers will be all members of the manufacturing site(s). Key stakeholder and working relationships will be established with engineering infrastructure and the business depending on the assignment and project scope.

Reports : The incumbent works with the ITS Infrastructure Coordination & Delivery Manager and may take functional work direction from others at the site.

General Duties : PC Support handles site specific help desk problems that require an office / desk visit. LAN Administration Support performs requests / setup for new employee accounts (LAN email etc. ). Network Support Installs all new network equipment with assistance from Network Operations team. PC Deployment Performs imaging on new PC including software installation. Surplus Coordination Document and coordinate IT hardware surplus equipment process for inventory purposes. Server Support / Maintenance Plans and performs maintenance activities with assistance from the Server team as needed. Ensure that the LAN and related computer systems are in compliance with established control procedures Demonstrates a commitment to quality performance through personal example by adopting a customer-based philosophy in the level of service provided Demonstrates an analytical and systematic approach to problem solving. Facilitates collaboration between stakeholders who share common objectives. Rapidly absorbs new technical information and applies it effectively. Basic Qualifications : High School Degree or GED 4-7 years of applied experience with demonstrated skills described defined below. Troubleshooting and solving basic computer issues familiar with Windows operating systems XP through O365 Windows Server SQL Server Cisco Networking LAN networks Wireless networks Firewalls Microsoft Office products and SharePoint.

Additional Sills : Key Skills

Computer Hardware,IT Experience,Network Administration,Network Support,LAN,Computer Networking,Computer Skills,Windows,Sharepoint,Teaching,Operating Systems,Leadership Experience

Employment Type : Full Time

Experience : years

Vacancy : 1