Box Office Clerk IJohnson County Community College • Overland Park, Kansas, US
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Box Office Clerk I
Johnson County Community College • Overland Park, Kansas, US
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job_description.job_card.job_descriptionUnofficial transcripts are required for all Adjunct faculty and Faculty positions. Prepare the box office for window sales prior to events. Create a warm and welcoming environment for patrons by greeting them professionally as they arrive. Assist patrons with selecting and purchasing tickets for performances and events in the hour leading up to events. Display excellent customer service in providing information, addressing concerns, and giving directions to the general public at box office windows during events. Resolve ticket-related issues and assist patrons with seating preferences, accessibility, and special accommodations. Process and complete ticket orders in person at the box office window. Enter and correct data in ticketing software. Operate the box office will-call system, handling will-call requests and ensuring patrons receive their tickets promptly and efficiently. Balance the cash drawer at the end of each event in a timely and accurate manner. Remain up to date with event-specific information, as well as campus-wide events and schedules. Keep the box office area clean and organized. Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.
Position Summary :
Handle ticket sales, inquiries, and related tasks at the Midwest Trust Center’s (MTC’s) box office, providing exceptional customer service and efficient ticketing services and playing an important part in ensuring a seamless and enjoyable experience for patrons.
Required Qualifications :
- High school or GED
To be considered for this position we will require an application, resume, and cover letter.
Position Details : Job duties include but are not limited to :
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Office Clerk • Overland Park, Kansas, US
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