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QA & Business Services Manager

QA & Business Services Manager

Diagnostic Laboratory Services, IncCare Resource Hawaii - Oahu
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JOB SUMMARY

  • Manages all aspects of quality assurance / performance improvement and business services for CareResource Hawaii (CRH).
  • In collaboration with the Senior Director, develops the Quality Assurance and Performance Improvement (QAPI) program for CRH, coordinating agency quality improvement projects, and establishing project timelines.
  • Promotes a safety-supportive culture with consistent application of evidence-based care.
  • Supports educational programs in patient safety and quality improvement by working with The Queen’s Health Systems (QHS) and CRH leadership teams.
  • Manages all aspects of the Business Office including data entry, billing, collections, accounts payable and bookkeeping. Ensures complete, accurate and timely processing of patient information and collection of patient bills.
  • Responsible for all payroll functions, ensuring payroll procedures are compliant, efficient, and current.

II.TYPICAL PHYSICAL DEMANDS :

A. ESSENTIAL FUNCTIONS :

  • Seeing. Hearing. Speaking. Finger dexterity.

    • B. MANUAL MATERIAL HANDLING :

  • Infrequent : N / A
  • Occasional : Lift floor to waist between 0-5 lbs. Carry between 0-5 lbs.
  • Frequent : N / A
  • Constant : N / A

    • C. NON-MANUAL MATERIAL HANDLING :

  • Infrequent : N / A
  • Occasional : Stand. Walk. Stoop / Bend. Climb : Stairs / Ladder. Reach : shoulder level. Reach : above head.
  • Frequent : N / A
  • Constant : Sit. Gripping.

    • III. TYPICAL WORKING CONDITIONS :

  • Not substantially subjected to adverse environmental conditions.
  • Occasionally subjected to Blood Borne Pathogens.

    • IV. MINIMUM QUALIFICATIONS :

    A. EDUCATION :

  • Bachelor's degree in nursing.
  • Master's degree in business administration or healthcare related field preferred.

    • B. CERTIFICATION AND LICENSURE :

  • Current Hawaii State license as a Registered Nurse.

    • C. EXPERIENCE :

  • Five (5) years experience working in a healthcare environment.
  • Two (2) years supervisory / leadership experience.
  • Healthcare management experience in quality management or performance improvement preferred.
  • Prior business services experience preferred.
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    Qa Manager • Care Resource Hawaii - Oahu