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AV/IT Technician
AV/IT TechnicianRamada Albuquerque • Albuquerque, New Mexico, United States
AV / IT Technician

AV / IT Technician

Ramada Albuquerque • Albuquerque, New Mexico, United States
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Position Overview :

The AV / IT Technician is responsible for the setup, operation, maintenance, and troubleshooting of audio-visual (AV) and information technology (IT) systems. This role ensures that all technical aspects of presentations, events, and daily operations run smoothly and efficiently. The AV / IT Technician also supports staff and guests with technical issues, ensuring a seamless and positive experience.

Key Responsibilities :

Audio-Visual Responsibilities :

  • Set up, operate, and maintain AV equipment, including projectors, microphones, speakers, video conferencing systems, and lighting.
  • Assist with the installation and configuration of AV systems for meetings, conferences, and events.
  • Ensure proper operation and quality of sound, video, and lighting during events.
  • Perform routine maintenance and inspections of AV equipment, troubleshooting and resolving issues as needed.
  • Collaborate with event coordinators and clients to meet their technical requirements.

Information Technology Responsibilities :

  • Provide technical support for hardware, software, and network-related issues for staff and guests.
  • Install, configure, and maintain IT equipment such as computers, printers, and networking devices.
  • Monitor and maintain IT systems, ensuring secure and efficient operation.
  • Assist in the implementation of new technology solutions or upgrades.
  • Ensure compliance with data security protocols and IT policies.

    • Additional Duties :

  • Document technical procedures, configurations, and troubleshooting steps.
  • Maintain inventory of AV / IT equipment and manage repairs or replacements.
  • Train staff on the use of AV / IT systems and software as needed.
  • Stay updated on industry trends and advancements in AV and IT technologies.

    • Qualifications :

  • Proven experience in AV and / or IT support roles, preferably in the hospitality or events industry.
  • Strong knowledge of AV systems, video conferencing platforms, and IT infrastructure.
  • Familiarity with operating systems (Windows, macOS), network configurations, and basic IT troubleshooting.
  • Excellent problem-solving skills and attention to detail.

    • Physical Requirements :

  • Ability to lift and move equipment weighing up to 50 lbs.
  • Comfortable with extended periods of standing, walking, and working in various event environments.
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