Flagship Director - Madison Ave

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At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Flagship Boutique Director

Montblanc | New York City

Reports to : VP of Retail

Role Overview

Responsible for leading all aspects of the Montblanc Flagship boutique's strategic vision and execution, ensuring the promotion and embodiment of the Montblanc brand. This includes client experience, talent development, sales strategy, operational excellence, and merchandise / visual merchandising. The Flagship Boutique Director serves as an ambassador of the Maison, accountable for achieving sales and CRM objectives, fostering team collaboration and a positive culture, and maintaining exceptional operational and merchandising standards.

Responsibilities

Brand Leadership

• Embody the Montblanc brand in the local market and when hosting clients.
• Build and nurture a strong network within the local, national, and international luxury business to promote customer loyalty and deepen client relationships.
• Promote the culture of the brand internally and externally.
• Ensure the Flagship atmosphere reflects Montblanc's values and brand image.

Team Development & Management

Business Development & Strategy

Sales & CRM Management

Operations & Financial Performance

Customer Service

Visual Merchandising

Qualifications

Computer Skills

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

We care about our associates’ health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range : $125k-$145k

Salary will be negotiated based on relevant skills and experience.

Senioriry level : Director

Employment type : Full-time

Job function : Management, Strategy / Planning, and Consulting

Industries : Retail Luxury Goods and Jewelry

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