Amazon Marketplace Manager - 37163031826

Marketplace Manager

We're a Korean skincare brand with best-selling products on Amazon, TikTok Shop, and our online store. Known for our Skin Cell Renewal & Rejuvenation Toning Pads and effective, high-quality formulas, we've quickly become a top seller in our category. Backed by a small, diverse, and data-driven team with over $1B in eCommerce experience, we move fast, focus on results, and provide the support you need to grow and succeed.

We're seeking a highly organized, analytical, and Amazon-fluent Marketplace Manager to oversee our Amazon business and help lay the groundwork for future marketplace expansion. You'll manage the daily operations of our Amazon storefront, drive growth through listing optimization and advertising support, and troubleshoot issues with precision. This role requires deep familiarity with Seller Central, excellent data and reporting skills, and the ability to think strategically about eCommerce growth.

CST (Central-Time zone)

Responsibilities :

• Manage day-to-day operations of Amazon Seller Central (3P), including product listings, inventory, and performance tracking
• Own marketplace account relationships and lead sales and marketing initiatives for Amazon
• Build and maintain robust Google Sheets dashboards; analyze charts and data to identify trends, gaps, and opportunities
• Create and manage Amazon support cases for technical issues, listing errors, and backend support
• Develop and execute creative briefs for listing and PPC testing, updates, and optimizations
• Work closely with the PPC Manager to identify ad opportunities and understand key advertising metrics (ROAS, ACOS, TACoS, CTR, CVR)
• Leverage Brand Registry tools to address counterfeits and grey market sellers
• Troubleshoot operational and advertising challenges in collaboration with the broader team to improve the customer journey
• Use flat files and advanced Seller Central tools beyond the basics to solve complex problems
• Stay proactive during peak seasons, with some weekend availability when urgent Amazon issues arise