Client : Chorus View, Inc. ChorusView
Locations : Pittsburg, PA; Austin, TX; Boulder, CO
SOLUTION / FIELD ENGINEER II – CHORUS PRODUCTS
About Chorus :
ChorusView is developing new sensors, software and machine learning tools and products to radically improve our real-time understanding of where physical goods are located, where they are needed, what state they are in, and how they are used. Our mission is to improve how we move and use the world’s goods
Job Description
We are seeking a Solution Engineer / Field Engineer to join our team and support Chorus visibility services across diverse industries. This role combines analytical problem-solving with technical expertise, working directly with clients to design, configure, and optimize Chorus Product &Services including Visibility service with condition monitoring, asset monitoring & management, and inventory management in various operational environments including healthcare, logistics, transportation, food & beverage, construction, manufacturing, and other sectors. The ideal candidate will serve as the technical expert between our innovative Chorus visibility platform and successful customer solutions.
KEY RESPONSIBILITIES
Solution Design & Configuration
- Design and configure Chorus visibility services based on customer requirements across multiple industries
- Customize condition monitoring, asset monitoring & management, and inventory management solutions to meet specific client needs
- Define system architecture and integration requirements for visibility services with existing infrastructure
- Create technical specifications and configuration documents for implementation teams
- Provide technical guidance and oversight during visibility solution deployment
- Client Technical Support
- Work directly with clients across industries to understand their visibility, condition monitoring, and inventory management requirements
- Analyze operational workflows to determine optimal Chorus sensor configurations for asset and condition monitoring
- Design customized alerts, notifications, and reporting structures for visibility services tailored to industry needs
- Provide technical consultation and troubleshooting support for all Chorus visibility services
- Serve as primary technical point of contact throughout the customer lifecycle
Data Analysis & Insights
Analyze asset condition, location, and inventory data to identify optimization opportunities across different business operationsDesign custom reports and analytics dashboards for visibility services across various industriesWrite SQL queries to extract meaningful insights from condition monitoring, asset management, and inventory dataMonitor system performance and provide recommendations for operational improvements across all visibility servicesSupport data integration planning with client ERP and enterprise management systemsTechnical Documentation & Training
Develop solution specifications and technical documentation for condition monitoring, asset management, and inventory management applicationsCreate training materials and technical guides for Chorus visibility services across various client environmentsDocument configuration standards and best practices for all three core service areasMaintain knowledge base of visibility solutions and technical approaches across industriesProvide technical consultation during pre-sales and solution design activities for all Chorus servicesSystems Integration Support
Define integration requirements between Chorus platforms and Google Cloud servicesSpecify API integrations with third-party enterprise systemsSupport cloud-based solution architecture and planningCollaborate with development and implementation teams on technical requirementsProvide technical expertise for product enhancements and industry-specific featuresREQUIRED QUALIFICATIONS
Education & Experience
Bachelor's degree in Computer Science Engineering or equivalent technical field3-5 years of experience in solution engineering, technical consulting, or systems analysisExperience working with enterprise software solutions across multiple industries, especially healthcare, logistics, and transportationBackground in client-facing technical roles with solution design responsibilitiesTechnical Skills
Google Cloud & Workspace : Working knowledge of :
Basic Google Cloud Platform services and architectureGoogle Workspace configuration and administrationCloud-based solution design and planningProgramming & Database Skills :
Proficiency in at least one programming language (Python, JavaScript preferred)Strong SQL skills for data querying and analysisUnderstanding of database concepts and data architectureBasic scripting and technical documentation capabilitiesSolution Design :
Experience with software configuration and customization planningUnderstanding of API concepts and system integration requirementsKnowledge of network architecture and infrastructure planningFamiliarity with enterprise solution design processesAnalytical & Problem-Solving Skills
Strong analytical thinking and technical troubleshooting abilitiesAbility to understand complex business requirements and translate them into technical solutionsExperience with data analysis and performance optimizationCapability to identify technical patterns and solution opportunities across different operational environmentsPREFERRED QUALIFICATIONS
Industry Experience
Experience working across multiple industries such as :Healthcare and medical facilitiesLogistics and supply chain operationsTransportation and fleet managementFood & beverage production and distributionConstruction and equipment managementManufacturing and industrial operationsRetail and warehouse managementAdditional Technical Skills
Google Cloud or Google Workspace experienceExperience with IoT devices and sensor technologiesKnowledge of industry-specific technical standards and compliance requirementsFamiliarity with solution design tools and methodologiesUnderstanding of condition monitoring, asset management, and inventory tracking systemsSoft Skills
Excellent communication skills with ability to explain technical concepts clearly to diverse audiencesStrong customer service orientation and client relationship managementAbility to design solutions that adapt to different industry requirements and operational contextsAbility to work independently and manage multiple client projects across various sectorsWillingness to travel for client consultations (up to 30%)Technical problem-solving mindset with attention to detail