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IT Infrastructure Optimization Analyst

IT Infrastructure Optimization Analyst

Northern Trust CompanyChicago, Illinois, USA
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About Northern Trust :

Northern Trust a Fortune 500 company is a globally recognized award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals families and institutions by remaining true to our enduring principles of service expertise and integrity. With more than 130 years of financial experience and over 22000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service.

Job Profile Summary

The Infrastructure Optimization Analyst is a cross-functional enabler supporting global platform-specific engineering and operations teams (UNIX Windows VMware Mainframe Computer Operations Automation). The role emphasizes :

  • Process improvement
  • Dashboards and trend analysis
  • Compliance and governance
  • Cross-platform coordination

Key Responsibilities

  • Process Improvement & Optimization :
  • Partner with platform managers to identify inefficiencies and implement enhancements.

  • Standardize documentation onboarding and workflows.
  • Technology Integration :
  • Deliver integration of tools like Dynatrace (monitoring) Sentinel (log analytics) and Copilot (AI).

  • Metrics & Reporting :
  • Leverage platforms such as Power BI and Ansible .

  • Governance Support :
  • Align IT services with organizational goals and compliance standards.

    Preferred Qualifications

  • Bachelors degree in Computer Science Information Systems or related field.
  • 2 years in IT operations ideally with leadership experience.
  • Familiarity with ITIL Lean or Six Sigma .
  • Proven success in managing cross-functional initiatives.
  • Must-Have :

  • Knowledge of IT Operations Engineering or Infrastructure roles with broad platform exposure.
  • Experience with enterprise tooling (e.g. ServiceNow Confluence Power BI Dynatrace).
  • Familiarity with ITIL practices change / incident / problem management and control / audit frameworks.
  • Knowledge in reporting dashboards and process optimization.
  • Problem-Solving : The ability to identify and resolve operational issues effectively.
  • Analytical Skills : Proficiency in analyzing data and making informed decisions.
  • AI / ML Awareness : Understanding of how artificial intelligence and machine learning can be applied to infrastructure optimization including anomaly detection predictive analytics and automation of routine tasks.
  • Nice-to-Have :

  • Experience in regulated industries such as financial services.
  • Exposure to automation tools (Ansible Terraform scripting).
  • Understanding of DR / BCP cloud-readiness and enterprise security standards.
  • Familiarity with AI / ML platforms or frameworks (e.g. Azure ML TensorFlow PyTorch) and their integration into operational workflows.
  • Salary Range : 80800 - 133400 USD

    Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension) health and welfare benefits (medical dental vision spending accounts and disability) paid time off parental and caregiver leave life & accident insurance and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

    Working with Us :

    As a Northern Trust partner greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

    Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve!Join a workplace with a greater purpose.

    Wed love to learn more about how your interests and experience could be a fit with one of the worlds most admired and sustainable companies! Build your career with us andapply today.#MadeForGreater

    Reasonable accommodation

    Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at .

    We hope youre excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

    Apply today and talk to us about your flexible working requirements and together we can achieve greater.

    Required Experience :

    Key Skills

    Installation Maintenance Repair,Quality Assurance,Active Directory,End user,Access Points,Deskside Support,Infrastructure Development,Project Management,Quality Control,Troubleshoot,User Accounts,Desktop,Setup,hardware,Technical Support

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 80800 - 133400

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