Administrative Support Professional

Administrative Support Professional

ProSidian Consulting is looking for Administrative Support Personnel for our Consulting practice to join us in our Chicago, IL locations. This role (Secretary Level Role) is key to support the timely execution of revenue generating and client engagement activities. Administrative Support Personnel with ProSidian Consulting have 3-5 years' experience within administrative support or secretarial roles. This position requires Security Clearance. You must either hold active clearance, or be able to receive clearance before performance on the project.

General responsibilities include :

• Greeting visitors, determining nature of visits and directing visitors to appropriate persons.
• Maintaining professional appearance at front desk and waiting area.
• Communicating professionally and politely.
• Operating a central phone system, receiving and directing calls to Government personnel within the facility, taking and distributing phone messages, and answering general questions.
• Recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; making appointments; keeping a log of visitors; and issuing visitor passes.
• Receiving incoming service calls from building tenants. Relaying requests to proper building maintenance personnel and following up with the proper service request documentation.
• Prepare and distribute daily reports of service calls to appropriate building managers.
• Analyzing data to determine types of calls that increase or decrease, areas of the building with increasing or decreasing numbers of calls, or repetitive calls that indicate further investigation.
• Personally responding to requests for information concerning office procedures.
• Logging each building service request into the applicable computer program.
• Providing receptionist, faxing, and copier / duplicating functions.
• Alerting management about calls that seem unusual, repetitive, or urgent.
• Word processing using Microsoft Office, Word for Windows and typing using on-site software and hardware.
• Creating, manipulating, and maintaining spreadsheets and databases using Excel and Access.
• Opening, sorting and distributing mail for the effective operation of the facility, including time stamping mail.
• Addressing and mailing packages and envelopes. Rerouting misdirected mail.
• Receiving and confirming conference room reservation requests. As instructed, maintaining the conference room calendar.
• Making arrangements for conferences and meetings and assembling established background materials.
• Reviewing outgoing materials prepared by COR or designee for typographical accuracy.
• Maintaining recurring internal reports such as after hours and weekend access reports.
• Maintaining office equipment listings and correspondence controls.
• Maintaining an office supply inventory electronically.
• Processing paperwork for security clearance for contractors.
• Maintaining tiles of all cleared contractors working in the building.
• Periodically updating files to ensure all contractors are cleared.
• Answering questions about the clearance process.
• Maintaining and operating systems for building key cards and parking permits.
• Processing paperwork and transmitting documents.
• Collecting information from the files or staff for routine inquiries.
• Responding to priority non-routine work orders.
• Carrying out recurring office procedures independently.
• Checking deliverables for quality.
• Entering performance data and metrics.
• Entering daily time & attendance.

Other requirements include :

Qualifications include :

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.

ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.

Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work.

For easy application, use our career site located on

http : / / www.ProSidian.com / - ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATIONS RATES, VIA CAREERS @ PROSIDIAN.COM. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.