Hospice Liaison

Patient Advocate (Hospice Liaison) – Ovation Hospice | Phoenix, AZ

Ovation Hospice is seeking an outstanding Patient Advocate to join our growing team in Phoenix. If you are a compassionate, driven professional who thrives in building relationships and making a difference in the lives of patients and families, we want to meet you.

As part of the Ovation family, you’ll work alongside a team of dedicated, caring professionals who are committed to supporting patients on their end-of-life journey with dignity and respect.

What We Offer

Competitive Base Salary : $70,000–$90,000

Competitive Bonus Plan

Comprehensive Benefits : Medical, dental, vision, PTO, 401(k) retirement plan

Opportunities for growth and advancement in a rapidly expanding organization

Company-sponsored training, tuition reimbursement, and professional development opportunities

Position Overview

As a Patient Advocate , you will be the face of Ovation Hospice in the community—building strong relationships with physicians, hospitals, senior living communities, and families. Your role is essential in helping patients and their loved ones understand their options and access the care they deserve.

Key Responsibilities

Identify and analyze target markets within the service area to grow referrals

Build and maintain relationships with physicians, hospitals, assisted living and skilled nursing facilities

Present Ovation Hospice services and credentials to potential referral sources

Develop and execute a strategic sales and marketing plan, including goals and timelines

Assist office staff with obtaining physician signatures, delivering IDG updates, and other outreach needs

Maintain accurate records and ensure compliance with all regulatory standards

Partner with the interdisciplinary hospice team to deliver holistic, patient-centered care

Qualifications

Bachelor’s degree in healthcare, social work, counseling, or related field

Minimum 2 years of experience in patient advocacy, hospice, palliative care, or healthcare sales

Strong knowledge of hospice and end-of-life care, patient rights, and advance directives

Excellent verbal and written communication and relationship-building skills

Compassionate and empathetic approach to patient and family needs

Problem-solving skills with the ability to mediate and resolve concerns effectively

Proficiency with electronic medical records (EMR) and related technologies

About Ovation Hospice

Founded in 2023, Ovation Hospice is a regional hospice provider serving communities throughout the Western United States. With consistent growth and expansion, we remain committed to hiring exceptional individuals who share our vision of providing unparalleled end-of-life care.

Join us and be part of a team that makes a difference—every single day.

Apply Today

If you’re ready to grow your career and help patients and families navigate their hospice journey with compassion and care, we’d love to hear from you.