Director, Digital Health Solutions

At Gilead were creating a healthier world for all people. For more than 35 years weve tackled diseases such as HIV viral hepatitis COVID-19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the worlds biggest health challenges and our mission requires collaboration determination and a relentless drive to make a difference.

Every member of Gileads team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions and were looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future you are the key driver in evolving our culture and creating an environment where every employee feels included developed and empowered to fulfil their aspirations. Join Gilead and help create possible together.

Job Description

Shape the Future of Digital Health at Gilead. Join us in building a new strategic pillarCX Digital Health & AI Solutionsthat will redefine patient and customer experiences across the healthcare ecosystem. This initiative strengthens our capabilities in Customer Experience Telehealth Digital Solutions and AI Strategy. The team will proactively address industry dynamics access challenges and friction pointsensuring customers patients and internal teams (e.g. Brand & Access) receive seamless support while driving measurable business value.

About the Role

We are seeking a Director Digital Health Solutions to design and execute a strategy that transforms patient awareness access and adherence through frictionless digital experiences. This is a high-impact enterprise-wide role requiring strategic leadership cross-functional collaboration and the ability to influence at all levels

Key Responsibilities

Strategy & Vision

Define and own a digital solutions roadmap targeting friction points across the patient journeyfrom awareness and diagnosis to treatment and adherence.

Align solutions with brand imperatives to drive market growth awareness and adherence.

Shape and communicate how the organization embeds AI across our digital ecosystem to deliver actionable insights and personalized customer experiences

Innovation & Implementation

Lead breakthrough digital health initiatives that improve outcomes and experiences while ensuring compliance with regulatory and data integrity standards.

Scope and prioritize use cases for coverage reimbursement and digital access for HCPs and patients.

Translate business needs into clear requirements and partner with internal teams and external vendors for execution.

Enterprise CX Leadership

Champion enterprise-wide CX transformation including Voice of Customer (VoC) programs journey mapping and CX measurement frameworks.

Collaborate with Brand Digital Strategists Market Access Digital Ops IT Legal Compliance and third-party partners to develop SOPs rollout strategies and technical roadmaps.

HealthTech Leadership

Drive adoption of emerging health technologies and AI-powered platforms that enhance patient engagement telehealth capabilities and personalized care.

Evaluate and integrate innovative tools (e.g. remote monitoring AI-driven decision support) to improve outcomes and streamline access.

Influence & Governance

Secure leadership buy-in for innovative first-of-its-kind digital initiatives.

Lead without direct authority across Commercial Medical Market Access IT Legal and Regulatory teams to ensure alignment and delivery.

Advocate for the customer and patient helping business partners understand user problems needs and opportunities for new digital solutions and AI-driven interactions

Basic Qualifications :

High School Degree and Sixteen Years Experience

OR

Associates degree and Fourteen Years Experience

OR

Bachelors Degree and Twelve Years Experience

OR

Masters Degree and Ten Years Experience

OR

PhD and Eight Years Experience

Preferred Qualifications

Experience : 810 years in pharma / biotech / life sciences; minimum 8 years in Market Access or related functions.

Market Access Expertise : Deep knowledge of coverage reimbursement trade operations pricing and drug distribution pathways.

Customer Experience Acumen : Familiarity with CX metrics (CES CSAT NPS) and processes (journey mapping VoC programs).

Digital & Health Tech Background : Proven experience in health tech digital solutions and mobile experiences; ability to write clear business requirements.

Leadership Skills : Executive presence with strong influencing communication and negotiation skills.

Strategic & Analytical Thinking : Ability to synthesize data and make actionable recommendations.

Regulatory Knowledge : Deep understanding of FDA regulations and US pharma marketing compliance.

Why Join Us

This is a high-visibility role at the forefront of digital health innovation . Youll have executive exposure influence strategic investments and lead initiatives that define Gileads digital future. Success means launching scalable digital solutions that improve NPS reduce access friction and accelerate time-to-treatment - ultimately transforming patient and customer experiences.

People Leader Accountabilities

Create Inclusion - knowing the business value of diverse teams modeling inclusion and embedding the value of diversity in the way they manage their teams.

Develop Talent - understand the skills experience aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow develop and realize their purpose.

Empower Teams - connect the team to the organization by aligning goals purpose and organizational objectives and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.

The salary range for this position is : $226185.00 - $292710.00. Gilead considers a variety of factors when determining base compensation including experience qualifications and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus discretionary stock-based long-term incentives (eligibility may vary based on role) paid time off and a benefits package. Benefits include company-sponsored medical dental vision and life insurance plans

For additional benefits information visit :

Eligible employees may participate in benefit plans subject to the terms and conditions of the applicable plans.

For jobs in the United States :

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment and is dedicated to fostering an inclusive work environment comprised of diverse perspectives backgrounds and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race color religion national origin sex age sexual orientation physical or mental disabilitygenetic information or characteristic gender identity and expression veteran status or other non-job related characteristics or other prohibited grounds specified in applicable federal state and local order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Era Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact for assistance.

For more information about equal employment opportunity protections please view the Know Your Rights poster.

NOTICE : EMPLOYEE POLYGRAPH PROTECTION ACT

YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors :

Please apply via the Internal Career Opportunities portal in Workday.

Required Experience :

Director

Key Skills

Business,Clerical,Abinitio,Arabic Speaking,General Management,Crystal Report

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 226185 - 292710