RA Coordinator

Job Title

Key Responsibilities :

• Communicate effectively the key areas of focus for roadside services and the expectation of our program to vendors
• Collect, assimilate and organize key details about the vendor and service facilities.
• Input and work with various systems to document information accurately and efficiently.
• Be able to identify opportunities with Vendor that could lead to larger partnerships resulting in cost reduction for Good Sam and our Customers
• Maintain confidentiality and comply with company policies and procedures.
• Manage time efficiently to maintain work loads and metrics to fulfill the company's expectations on vendor build out
• Analyze and review invoice and billing data for validating accuracy and correct policies applied

Qualifications :

High school diploma or equivalent. Previous customer service experience, preferably in a fast-paced environment. Strong communication and problem-solving skills. Ability to stay calm under pressure and manage multiple tasks simultaneously. Attention to detail and accuracy in data entry. Basic computer skills and ability to navigate call center software.

Pay Range : $17.96-$21.74 Hourly

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage!

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.