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Customer Service Representative

Customer Service Representative

Brooke Colvin-Farmers Insurance AgencyLongmont, CO, US
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Are you looking to grow? So are we!

Brooke Colvin-Farmers Insurance Agency in Longmont, Colorado, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Part-Time Customer Service Representative . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you , apply today!

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Licensing Support

Mentorship Program

Career Growth Opportunities

Mon-Fri Schedule

Hands on Training

Responsibilities

  • Develop insurance quotes, make sales presentations, and close sales.
  • Process customer policy change requests.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Answer incoming phone calls on the first ring.
  • Thoroughly understand and follow all underwriting, rating and compliance requirements.
  • Maintain knowledge of new products and services.
  • Prospecting and generating new business through leads & referral sources.
  • Grow sales revenue by utilizing phone, email and potential client lists.
  • Work independently and as part of a team.
  • Proactive Follow Up with customers

Requirement

  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Must have ability to multi-task.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.
  • Use technology effectively in daily work
  • Must have at minimum or be able to obtain P&C licenses within 30 days.

  • Schedule Monday to Friday
  • 30 hours per week
  • Office hours 8 : 00 to 4 : 30 PM
  • Some events may be outside of these days / times.
  • Pay is dependent upon skill level and licenses held.
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    Customer Service Representative • Longmont, CO, US