Patient Services Coordinator (Birmingham / Bessemer, AL)

Patient Services Coordinator

At Audibel, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle. The Patient Services Coordinator (PSC) is the face of the clinic and the patient's guide throughout his or her Journey to better hearing. The PSC is responsible for coordinating all aspects of patient care. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts and more. The PSC is an essential component of the Clinic Team and a steward of its resources.

Schedule : Monday - Friday - 40 hours / week. This position will be split between our Birmingham & Bessemer clinics.

Monday - Wednesday : Bessemer

Thursday - Friday : Birmingham

Our Culture

• An experienced team built around a culture of professional growth and knowledge-sharing.
• We celebrate innovation providing our patients with the most innovative technology and the most effective hearing devices.
• We serve with passion, purpose and excellence.
• Total Team Approach Our staff functions together as a cohesive group of hearing professionals.
• We coordinate the individual expertise of all staff members to provide the best possible care for our patients.

You Will Ensure a Positive Patient Experience

You Will Provide Administrative Assistance

You Will Complete Varied Tasks

Results- Performance Measures (How to Measure Success)

Other Duties (Non-Measurable)

You Will Need

This job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.

The annual hourly rate for this position is between $16- $21 per hour. Factors which may affect starting pay within this range may include : geography / market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for commissions based upon performance results. There is no guarantee of payout.

The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid sick and safe time, and 6 paid holidays annually.