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Sales Support Assistant
Sales Support AssistantGolden Lighting • Tallahassee, FL, US
Sales Support Assistant

Sales Support Assistant

Golden Lighting • Tallahassee, FL, US
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Sales Support Assistant (Part-Time)

Includes working with customers, the sales and customer service team and operations

Industry : Importing and distribution

Location : Tallahassee, FL (in-office)

Summary of Qualifications :

  • Customer relations experience is helpful
  • Excel, Word and other software. Customer Relationship software experience a plus

~~~

Full Job Description :

About us : Golden Lighting, a nationally recognized brand, is a growing company of 30+ employees specializing in the design and manufacture of residential lighting products. To aid our growth, we are searching for an experienced and motivated Accounts Receivable Specialist to join a team of accounting professionals.

How this role is important to the company : The Accounts Receivable Specialist is a key player who ensures cash flow into the company remains accurate and up to date. As we continue to expand our operation, having a dependable accounts receivable team allows us to make informed business decisions.

We are specifically looking for someone who :

  • Thrives when given autonomy in their position
  • Is extremely detail-oriented and organized
  • Takes initiative and doesn't just want for direction when you see an issue
  • Is looking for more than just a "job" and wants a stable, long-term career with a company they can grow alongside
  • If this describes you, please read on!

    Requirements

    Position Summary

    The Sales Support Assistant is a vital role that supports customer engagement, reporting, and operational efficiency within the sales function. This position is ideal for young professionals looking to gain insight into a corporate setting while being compensated for their contributions. It requires strong communication skills, technical aptitude, and proficiency in Excel.

    Core Responsibilities

    Reporting and Data Analysis

  • Oversee the upkeep and accuracy of eCAT, updating data as required.
  • Create and maintain accurate reports utilizing Excel and related IT tools.
  • Operational & Sales Support

  • Assist with administrative functions and team projects as assigned.
  • Support the sales team and marketing efforts to ensure smooth workflow
  • Customer Inquiry Management

  • Respond promptly and professionally to customer inquiries via phone, email, and in-person.
  • Provide accurate information to customers and ensure a positive service experience.
  • Qualifications and Competencies

  • Strong technical aptitude with ability to learn new systems quickly.
  • Proficiency in Excel and related reporting tools.
  • Strong communication and interpersonal skills; personable and approachable.
  • Detail-oriented with strong organizational skills.
  • Sales experience a plus, but not required.
  • Experience with eCAT and CRP platforms preferred.
  • Key Performance Indicators (KPIs)

  • Accuracy and quality of reporting deliverables.
  • Timely and professional response to customer inquiries.
  • Effective support of sales and team operations.
  • Contribution to customer satisfaction and retention.
  • Benefits

    Part-time position, 15–20 hours per week, flexible scheduling, no weekends.

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    Sales Support • Tallahassee, FL, US

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