Bilingual Customer Service RepresentativeMonster jobs • Irving, TX, US
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Bilingual Customer Service Representative
Monster jobs • Irving, TX, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionProvide phone, chat, and email support for customer inquiries regarding software, connectivity, and account issues Investigate and resolve customer service issues, escalating as necessary Complete order entry, customer billing support, and track updates across systems Conduct proactive outreach to identify potential issues and drive resolution Liaise with offshore teams and internal departments to support complex cases
Bilingual Customer Service Representative
Location : Irving, TX 75063 | Onsite
Compensation & Schedule
- $21–22.50 / hour
- Monday–Friday, an 8 hour shift between 7 : 30am–6 : 00pm
- Work schedule assigned after training
- W2, Temp to Hire
- Start date : ASAP
ROLE IMPACT
As a Bilingual Customer Service Representative, you’ll be the friendly voice customers rely on when they need support. Your ability to navigate conversations with confidence—whether in English or Spanish—helps build trust, deliver solutions, and create a positive experience that keeps customers coming back. This position is perfect for someone who brings enthusiasm to their work, enjoys tackling challenges, and loves being part of a team that values great service.
KEY RESPONSIBILITIES
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Bilingual Customer Service Representative • Irving, TX, US
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