Specimen Management Coordinator I

Overview :

Business Title : Specimen Management Coordinator I

Position Title : Lab Support Technician I

Division : Consumer Products Services

Entity : ATL

Location : Indianapolis, IN

Reports to : Manager

FLSA : Non-exempt

Hours Worked : Typically, Monday through Friday, forty-hours per week. However, must be flexible to meet the needs of the department and complete other projects as assigned.

Position Summary :

The Specimen Management Coordinator is responsible for Phase 2 regulated life cycle of functions within Sample Management, including reagents, specimens and reports, data and documents. The position is client facing, customer service orientated, working collaboratively with current and new processes. Has a high level of communication.

Duties and Responsibilities :

It is everyone's responsibility to live out our Values and Absolutes by Shaping a World of Trust while ensuring responsible progress.

• Functions includes but are not limited to, data upload, document QC, manifest formatting, shipment receipt, inventory, QC, storage, transfer and re-receipt, compound ordering. Customer service, managing client requests / orders within TAT, tracking emails and workflow, developing processes, and implementing new automated software for sample management.
• Specimen management coordinator functions collaboratively with the team on receiving, QC, shipping, disposals, registering, tracking, storing, labeling and routing samples and reagents upon client request.
• Provide exceptional customer service and support. Learns new processes and provides issues resolution.
• Works seamlessly with other tasks.
• Maintain confidential information.
• Maintain multiple communications streams with internal and external partners (CRO) including portals, SharePoint Sites, and MS Outlook email.
• Documentation - Generate, QC and maintain documents ensuring all information is accurate, up to date and complies with Good Documentation Practices to meet regulatory guidelines and audit readiness
• Responsible for transferring data from external and internal vendor portals to multiple locations for the client.
• Must be highly organized, able to manage multiple work and communications lines between external vendors and internal clients.
• Be a collaborative team member to share knowledge and support cross functional areas.
• Follow the guidelines set forth with clients and Company Quality, Health, Safety, Security and Environmental policies and procedures.
• Comply with clients' and Company management systems in accordance with appropriate regulatory agencies.
• Perform other essential tasks, projects, and responsibilities as required.
• Other duties as defined by Manager, department needs and workload.

Skills & Proficiencies :

Education and Experience :

An equivalent combination of education and experience may be accepted in lieu of above.

Compensation Range : $20.00 - $23.00 per hour (e.g., the job posting is not necessarily reflective of actual compensation that may be earned, and actual compensation is subject to variation due to such factors as locations, education, experience, and skillset).

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