Technical Writer 3

Technical Writer

2 Months to start with

Austin TX. 78752 Onsite

Develops and maintains user and technical documentation and project process documentation for Information Technology Teams. Understands the user s view of applications and / or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and / or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Writes a variety of technical articles, reports, brochures, and / or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.

Performs highly advanced (senior-level) technical writing work coordinating the composition, organization, and editing of compiled information. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Employees at this level may independently perform the most complex technical writing work and may prepare and refine material for speeches and public presentations.

Aid IT in documenting the environment, policies, procedures, and plans of the IT Division. Work involves conducting detailed analysis of and extensive research on data, providing results, and monitoring and implementing data quality. Develop and implement customer-centric metrics and reporting. Support performance, quality, and improvement efforts to help streamline processes through data analysis and visualization. Manage the analysis of data and embrace evaluative thinking that includes posing thoughtful questions about data, getting feedback from key stakeholders, and using data to support staff, programs, and operations.

1. Process Management Knowledge of Six Sigma process methodologies; familiar with Information Technology Information Library methodologies.

2. Interpersonal Skills Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working / professional relationships with internal / external customers.

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