Receptionist

🌟 Receptionist

📍 Location : Onsite – Newport Beach, CA (5 days / week)

🕘 Schedule : Monday–Friday | 8 : 30 AM – 5 : 00 PM PST

📅 Duration : 6 months (with potential to extend)

💵 Pay Rate : $27 / hr (W2)

🔹 Must-Haves :

Minimum 2 years of customer-facing experience in an office setting (not call center)

Proficient in Office 365 : Teams, Word, Excel (basic), PowerPoint

Professional demeanor and proactive communication (in-person & via Teams)

👔 Dress Code : Business Casual :

✅ Acceptable : Collared shirts, slacks, blouses, dresses, mid-length skirts, closed-toe shoes

❌ Not Acceptable : Streetwear, jeans, sneakers, overly casual attire

🚫 Deal Breakers :

No call center-only experience

No remote or hybrid options

Must have prior in-office professional experience

📝 Role Summary :

As the Receptionist , you'll be the face of the office—greeting clients, agents, and field management while ensuring smooth day-to-day front desk operations. This role is ideal for someone polished, proactive, and service-oriented.

🔧 Primary Responsibilities :

Greet and assist all visitors, clients, and agents professionally

Answer and direct incoming calls and emails

Book conference rooms and coordinate meeting logistics

Provide general administrative support to the General Office

Troubleshoot minor office issues (e.g., Wi-Fi, tech support coordination)

Support internal events (room setup, printing, catering, guest access)

🎓 Qualifications :

Associate's or Bachelor's degree preferred (or equivalent experience)

2–3 years of administrative / customer service experience in an office setting

Excellent communication, organizational, and multitasking skills

Comfortable working independently while staying connected to leadership via Teams

📚 Training & Onboarding :

On-the-job training provided

Systems and tools will be taught (including NYL-specific platforms)

Ongoing coaching and feedback from management

🧑‍💼 Interview Process :

First Round : Virtual interview via Microsoft Teams with the Hiring Manager

Second Round : In-person interview with an onsite team member

🤝 Team & Culture :

You'll support three onsite managers and interact with up to 60 internal agents who operate like internal "clients." The environment is fast-paced, professional, and collaborative , requiring top-tier customer service and communication skills.