[WEBTOON] North America Ad Sales Operations & Analytics Manager (Bilingual : Korean / English)

[Webtoon] North America Ad Sales Operations & Analytics Manager (Bilingual : Korean / English)

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators.

With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment's passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company's content partners include Discord, HYBE and DC Comics, among many others.

We are seeking a Bilingual Ad Sales Operations & Analytics Manager to take ownership of the full ad operations lifecycle for both WEBTOON and Wattpad. In this role, you will manage all day-to-day ad ops actions, from trafficking and QA to launch, pacing, and delivery. A core part of the position involves translating data into actionable insights by building dashboards and reports using tools like Power BI, Tableau, and Trello. This will be crucial for explaining variances and driving revenue growth for our Sales and Finance teams. You will also be responsible for bridging bilingual execution, requiring seamless collaboration across our teams in Korea, the US, and Canada, as well as with various internal departments, including product, finance, legal, and sales.

Your key responsibilities will encompass revenue assurance, where you will proactively detect and resolve issues to unblock delivery and manage make-goods, and analytics and reporting, which involves creating self-serve dashboards and weekly business readouts. You will also be vital in sales enablement, ensuring smooth continuity from bookings to delivery while maintaining IO hygiene and adhering to SLAs. Furthermore, you will drive process improvement by standardizing workflows with tools like Jira and Trello to increase efficiency. Finally, you will serve as the primary point of contact for ad servers, SDKs, and third-party partners to manage tags and measurement.

Please note that this role focuses on direct sales ad operations and, while it collaborates on forecasting and reporting, it does not manage day-to-day programmatic buying.

Responsibilities : Business Management & Analytics

• Maintain weekly MBR / QBR inputs : bookings vs. revenue vs. delivery, variance bridges, and risk / opportunity flags.
• Build and maintain Power BI dashboards for Direct (and read-only views for Programmatic performance).
• Partner with Finance / FP&A on forecasts and month-end close data hygiene (de-dupes, source-of-truth alignment).
• Track pipeline ? delivery conversion, fill gaps, and quantify revenue at risk & recovery.

Responsibilities : Cross-Functional Leadership

Responsibilities : Ad Operations Support / Reporting & Analysis

Requirements :

Preferred Qualifications :

Tools You'll Use :

Collaboration Model

$100,000 - $150,000 a year

With approximately 155 million monthly active users, WEBTOON Entertainment's IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad the world's leading webnovel platform WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others.

Join us and work with some of the biggest artists, IP, and fandoms in comics!

#WEBTOON