Hospitality ManagerSerenity Mental Health Centers • Orlando, FL, US
Hospitality Manager
Serenity Mental Health Centers • Orlando, FL, US
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job_description.job_card.job_description3+ years of experience leading a team or running operations – including managing to KPIs and having candid performance discussions Relationship-focused sales experience is a huge plus Ability to take ownership of the team, the clinic, and patient outcomes Clear and confident communication, with people and about numbers Ability to thrive in a fast-paced environment and address challenges with empathy and efficiency Out-of-the-box problem-solving skills – our patient experience is top priority! Fulfillment – make a real difference for others as you help our patients ‘take back their lives’ Huge growth / promotion potential as we continue to expand Competitive pay Luxe-level benefits : We cover 90% of medical, dental & vision 401(k) – because your future deserves self-care too 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
Want to Make a Difference for Others as a Leader in Healthcare? Welcome to Serenity.
If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.
No Healthcare Experience? We’ll Teach You.
We’re not looking for résumés stacked with medical jargon — we’re looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve, you’re our kind of person. We’ll teach you the healthcare stuff — you just bring the hustle, heart and experience managing outcomes.
The Role : Practice Manager | Orlando, FL
You’ll be the catalyst of the clinic. Leading the team. Keeping the flow smooth. Making sure every patient feels like they walked into a 5-star wellness retreat — not a cold, clinical waiting room.
What You’ll Be Doing :
- Owning the daily flow — resolving problems and keeping it all running smoothly
- Coaching your team to deliver concierge-level care
- Educating and helping our patients understand what we can offer for their wellness
- Managing metrics and hitting goals without losing personal touch
- Making smart decisions to cut waste and boost efficiency
- Listening to feedback and constantly leveling up the experience
- Making the clinic feel calm, professional, and put-together for our patients
Who We Are :
Using advanced medical devices, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
Requirements
What You Need :
Benefits
Why You’ll Love Working at Serenity :
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Hospitality Manager • Orlando, FL, US
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