FLSA status : Exempt, not eligible for overtime
Reports to : AACRE Executive Director
Deadline : December 19, 2025
Position Overview
The Director of Technology leads the department responsible for overseeing hardware, software, and network systems across the AACRE network, and partners with other AACRE departments and groups to strengthen donor management, communications, and advocacy databases and tools—ensuring integration, reliability, and usability across platforms. This position provides strategic and operational leadership to ensure that technology resources are effective, efficient, secure, and aligned with both network and group goals. By aligning systems and tools with programmatic and operational priorities, the Director ensures that technology enhances collaboration, increases staff capacity, and supports the mission-driven work of AACRE and its network groups. The Director leads technology strategy, planning, policy, budgeting, major projects, security, disaster recovery, and risk management. The role depends on strong partnerships with other department and group leaders to identify challenges, co-design practical solutions, and ensure technology decisions advance shared priorities. The Director also guides and develops a high-performing technology team, fostering a culture of service, collaboration, and continuous learning to meet the evolving needs of the network.
Key Responsibilities
Technology Leadership and Management
- Provide vision and direction for technology infrastructure and policies across the AACRE network, ensuring that all systems are secure, scalable, and integrated to support both operational and mission-driven goals.
- Lead the design and implementation of technology strategy, governance, and policies to strengthen efficiency, reliability, and data integrity across the network.
- Develop and implement comprehensive cybersecurity and data protection policies and ensure compliance with standards for access, retention, and privacy.
- Oversee risk management and disaster recovery planning, proactively addressing vulnerabilities and system redundancy.
- Partner with AACRE departments and AACRE groups to identify and implement technology solutions that reduce manual work, streamline workflows, and empower staff.
- Ensure the effectiveness and integration of donor, communications, and advocacy databases and tools (including Salesforce and EveryAction), aligning data practices and syncing across platforms.
- Lead communications with AACRE network groups on key updates, emerging risks, and technology-related policies.
- Oversee technology department operations related to network installations, and hardware and software updates, for all AACRE groups and the CAA San Francisco Chinatown office.
- Lead technology department in providing technical support for time-sensitive projects, rapid response events, including supporting on individual requests as needed.
- Ensure all IT operations with applicable laws, codes, and regulations, and reflect the latest industry standards, rules, and best practices.
- Partner closely with other departments—including Finance, HR, and Administration—and with AACRE groups to prioritize technology solutions that improve effectiveness, coordination, compliance, and staff experience.
- Work collaboratively with department and group leaders to assess needs, translate them into actionable technology plans, and ensure solutions are designed for long-term usability and sustainability across the network.
- Collaborate with other supervisors and coordinate work across multiple teams focusing on technology implementation, adoption, and management across the network.
Organizational Leadership and Development
Serve as a key internal leader contributing to AACRE’s strategic and operational planning and implementation, ensuring technology decisions align with organizational goals and culture.Drive long-term technology planning aligned with organizational growth, ensuring systems and tools evolve with program and advocacy needs.Contribute to cross-organizational initiatives and planning efforts that advance AACRE’s mission and strengthen shared infrastructure.Staff Supervision and Team Development
Oversee and supervise the Donor Database & IT Manager position including assigning and directing work, setting clear expectations, providing guidance and mentoring, and offering regular feedback.Manage and develop staff to ensure operational excellence, efficiency, and consistently high-quality all functions.Develop and implement team goals, resolve complex issues within team, address conflicts, foster collaboration, and make significant decisions that impact team operationsEnsure that supervisory practices align with organizational policies, provide developmental and corrective feedback, and implement AACRE guidelines for progressive discipline if necessaryManage team members’ development plans, provide direct feedback, and conduct performance evaluations regularly.Support team members to meet objectives, encourage skill development, and promote a practice of collaboration, innovation, and accountabilityVendor Contracts and Financial Management
Oversee technology department-related contracts, vendors, and consultants (e.g., Salesforce, EveryAction, IT Help Desk), ensuring deliverables, compliance, and service quality.Develop and the technology department budget, monitor expenses, and align resource allocation with strategic priorities.Collaborate with senior leadership on financial planning and reporting related to technology infrastructure and grants.Fundraising and Resource Development
Identify, pursue, and manage technology-related funding opportunities, including grants and contracts.Training and Capacity Building
Oversee onboarding and ongoing support and training for select staff into database platforms such as Salesforce and EveryAction.Lead informed decision-making processes and training on technology systems, data structures, import and export and import of data, and template reporting.Other Duties
Contribute to fundraising and development activities for the organization as neededPerform administrative duties as required for positionPerform other duties as assigned to support the overall mission of the organizationContribute to positive work environment in alignment with organizational valuesQualifications
Experience working with or deep familiarity with nonprofit organizations and social justice movements, particularly those serving Asian American, immigrant, and other communities of color.At least 5 years of significant leadership in technology systems, IT infrastructure, or cybersecurity.2+ years of experience supervising a team of one or more people.Proven ability in project management, particularly managing multiple complex projects simultaneously and balancing competing priorities.Ability to think strategically, operationalize vision, problem solve, exercise good judgment and lead the network through ongoing improvements and change.Experience building and leading highly effective departments or teams, including cross-functional teams.Excellent written and verbal communications skills with the ability to simplify complex or technical concepts into universally understandable terms.Strong commitment to AACRE’s mission and values.Based in the San Francisco Bay Area and able to work in person for meetings, gatherings, or events, as needed.To Apply
Upload a resume and cover letter on this Gusto page : https : / / bit.ly / 4i9YZ5e . In the cover letter, highlight relevant experience and describe your interest in this position and AACRE. Please note that incomplete applications that do not include cover letters and resumes will not be considered.
AACRE is dedicated to fostering a diverse, inclusive, and equitable work environment where everyone is valued and discrimination has no place. We are committed to serving the rich diversity of Asian American and Pacific Islander communities, and strongly encourage women, trans and gender expansive individuals, people of color, immigrants, LGBTQIA+ individuals, and those living with disabilities to apply.
AACRE is an Equal Opportunity Employer (EOE). We consider all qualified candidates for employment regardless of age, race, color, ethnicity, religion, sex, national origin, immigration status, sexual orientation, gender identity, disability, arrests or conviction records, or veteran status.
#J-18808-Ljbffr