Talent.com
Director of Rooms Operations (Sylacauga)
Director of Rooms Operations (Sylacauga)Pursell Farms • Sylacauga, AL, US
serp_jobs.error_messages.no_longer_accepting
Director of Rooms Operations (Sylacauga)

Director of Rooms Operations (Sylacauga)

Pursell Farms • Sylacauga, AL, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Title : Director of Rooms Operations

The Director of Rooms Operations oversees the Front Office, Housekeeping, Laundry, and Guest Services to deliver an exceptional and seamless guest experience from arrival to departure. Reporting to the General Manager, this role drives operational excellence, guest satisfaction, and financial performance across all Rooms divisions, ensuring adherence to Pursell Farms brand standards, regulatory requirements, and commitment to hospitality excellence.

ESSENTIAL JOB FUNCTIONS Guest Experience & Service Excellence

  • Oversee daily operations of Front Office, Housekeeping, Laundry, and Guest Services to ensure consistent, superior service.
  • Enforce Rooms standards, policies, and procedures across all departments.
  • Lead all aspects of guest arrival and departure, ensuring prompt, professional, and friendly service.
  • Respond quickly to guest inquiries, requests, and concerns, resolving issues to maintain high satisfaction scores.
  • Review guest feedback and service metrics; identify and implement service improvements.
  • Ensure all Rooms team members maintain professional appearance, grooming, and engagement standards.
  • Maintain comprehensive knowledge of Pursell Farms facilities, services, and activities to assist staff in providing accurate, personalized recommendations.
  • Personally greet and assist VIP guests, ensuring experiences reflect Pursell Farms highest service standards.

Team Leadership & Development

  • Recruit, train, and retain a motivated, service-driven team across all Rooms divisions.
  • Communicate clear performance expectations; provide consistent coaching and feedback.
  • Ensure completion and documentation of all required training, including orientation, safety, and service.
  • Promote teamwork, accountability, and a positive culture aligned with Pursell Farms values.
  • Conduct performance reviews, salary adjustments, and disciplinary actions fairly and consistently.
  • Foster a safe, inclusive, and harassment-free workplace.

    • Financial Management & Profitability

  • Develop and manage annual budgets and objectives for all Rooms departments.
  • Monitor expenses, payroll, and productivity to meet financial goals.
  • Partner with Sales & Marketing to support room sales, group business, and promotions.
  • Evaluate vendors and suppliers for quality, cost efficiency, and reliability.
  • Recommend operational enhancements and cost-saving initiatives to the General Manager.

    • Safety, Security & Risk Management

  • Enforce all safety, sanitation, and emergency procedures across Rooms operations.
  • Ensure staff are trained in life safety, emergency response, and guest security protocols.
  • Partner with Security to maintain a safe, secure, and welcoming environment for guests and staff.
  • Respond to and report incidents promptly, minimizing risk and protecting Pursell Farms reputation.
  • Oversee Manager-on-Duty and Emergency Response programs as assigned.

    • Facility & Asset Management

  • Conduct daily inspections of guest rooms, public areas, laundry facilities, and Front Office spaces for cleanliness, maintenance, and presentation.
  • Ensure staff compliance with cash handling and credit card procedures.
  • Maintain preventive maintenance programs to protect assets and reduce downtime.
  • Coordinate repairs and improvements with Engineering and Maintenance.
  • Recommend facility upgrades, equipment purchases, and efficiency improvements.

    • Administrative Responsibilities

  • Complete departmental reports and documentation accurately and on time.
  • Contribute to budget preparation, forecasting, and operational planning.
  • Participate in special projects, task forces, and committees as assigned.
  • Ensure compliance with all Pursell Farms policies, brand standards, and applicable regulations.
  • Perform other duties as assigned.

    • DESIRED SKILLS & QUALIFICATIONS

    Education

  • Bachelors degree in Hospitality Management, Business, or related field required.
  • Certification such as Certified Hospitality Housekeeping Executive preferred.
  • Strong experience in Front Office, Housekeeping, Laundry, and Guest Services required.

    • Skills & Abilities

  • Strong financial acumen with experience in budgeting, forecasting, and analysis.
  • Proven leadership and team-building skills across multiple operational areas.
  • Excellent communication and interpersonal abilities with guests, staff, and vendors.
  • Proficiency in MS Office and property management systems.
  • Exceptional problem-solving, decision-making, and organizational skills.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Serves as a professional and enthusiastic ambassador of Pursell Farms at all times.
    • serp_jobs.job_alerts.create_a_job

    Director Of Rooms • Sylacauga, AL, US

    Job_description.internal_linking.related_jobs
    Buffalo Wild Wings Employment in Sylacauga, AL

    Buffalo Wild Wings Employment in Sylacauga, AL

    Buffalo Wild Wings • Sylacauga, AL, USA
    serp_jobs.job_card.full_time
    Buffalo Wild Wings is hiring servers, cooks, bartenders, and shift managers.Competitive wages with tips and flexible scheduling. High-energy sports bar environment with meal benefits.Join a sports d...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director of Nursing (Women's Services)

    Director of Nursing (Women's Services)

    Coosa Valley Medical Center • Sylacauga, AL, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Coosa Valley Medical Center (CVMC) is a progressive health care organization that believes in quality patient care and values their team members. Below is an exciting opportunity to work with the am...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Occupational Therapist, Home Health

    Occupational Therapist, Home Health

    CenterWell Home Health • Sylacauga, AL, United States
    serp_jobs.job_card.full_time +1
    Become a part of our caring community and help us put health first.As a therapist at CenterWell Home Health, you'll play a vital role in helping patients regain strength, mobility and independence-...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Bojangles • SYLACAUGA, AL, US
    serp_jobs.job_card.full_time
    Our General Managers are our restaurant leaders and they are directly responsible for the day-to-day operations and success of their restaurant. They have full responsibility for the business includ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    House Supervisor- RN (Relief) 11p-7p

    House Supervisor- RN (Relief) 11p-7p

    Coosa Valley Medical Center • Sylacauga, AL, United States
    serp_jobs.job_card.full_time
    Coosa Valley Medical Center (CVMC) is a progressive health care organization that believes in quality patient care and values their team members. Below is an exciting opportunity to work with the am...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Behavioral Aide Residential, PRN (Sylacauga)

    Behavioral Aide Residential, PRN (Sylacauga)

    AltaPointe Health • Sylacauga, AL, United States
    serp_jobs.job_card.full_time +1
    AltaPointe’s Adult Residential Services are designed for consumers with serious and persistent mental illness who require social rehabilitation and community support. Combining medical, nursing and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Publix Jobs in Sylacauga, AL

    Publix Jobs in Sylacauga, AL

    Publix • Sylacauga, AL, USA
    serp_jobs.job_card.full_time
    Publix is seeking customer service staff, deli clerks, bakery associates, and department managers.Competitive wages with employee ownership and excellent benefits. Flexible scheduling with strong pr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Pizza Hut Employment in Sylacauga, AL

    Pizza Hut Employment in Sylacauga, AL

    Pizza Hut • Sylacauga, AL, USA
    serp_jobs.job_card.full_time
    Pizza Hut restaurants are hiring team members, delivery drivers, and shift managers.Flexible scheduling with competitive wages and meal discounts. Training provided with opportunities for advancemen...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Leasing Agent

    Leasing Agent

    TradeJobsWorkForce • 35135 Riverside, AL, US
    serp_jobs.job_card.full_time
    Leasing Agent Job Duties : Provides current and prospective residents with the best possi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Five Below Careers in Sylacauga, AL

    Five Below Careers in Sylacauga, AL

    Five below • Sylacauga, AL, USA
    serp_jobs.job_card.full_time
    Five Below is seeking sales associates, stock associates, and assistant managers.Fun retail environment with competitive pay and flexible scheduling. Opportunities to work with trending products pop...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Hospital Front Desk Associate

    Hospital Front Desk Associate

    TradeJobsWorkforce • 35135 Riverside, AL, US
    serp_jobs.job_card.full_time
    In this role, the Hospital Front Desk Associate, where you will assist with packaging, labeling, and preparing items for delivery, work with supervisors to meet daily goals, and manage simple recor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    American Airlines Operations Coordinator

    American Airlines Operations Coordinator

    TradeJobsWorkforce • 35135 Riverside, AL, US
    serp_jobs.job_card.full_time
    Take the next step in your career as our new American Airlines Operations Coordinator to monitor schedules, assign crews, and manage airport operations. Work closely with your team to maintain high ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Occupational Therapist, Home Health

    Occupational Therapist, Home Health

    CenterWell Primary Care • Sylacauga, AL, United States
    serp_jobs.job_card.full_time +1
    Become a part of our caring community and help us put health first.As a therapist at CenterWell Home Health, you'll play a vital role in helping patients regain strength, mobility and independence-...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    RN Emergency Room

    RN Emergency Room

    Macpower Digital Assets Edge • Pell City, AL, United States
    serp_jobs.job_card.full_time
    Implement and monitor patient care plans.Monitor, record and communicate patient condition as appropriate.Serve as a primary coordinator of all disciplines for well-coordinated patient care.Note an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Housekeeper

    Housekeeper

    Alabama Staffing • Pell City, AL, US
    serp_jobs.job_card.full_time
    Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe environment in a long-term care facility. At HCSG, we are passionate about po...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Active Pulmonary Disease Officer

    Active Pulmonary Disease Officer

    United States Army • Wilsonville, AL, United States
    serp_jobs.job_card.full_time
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you’ll receive benefits that you won’t be able to get in a civilian career. Challenging Work Feel inspired with great case di...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Occupational Therapist, Home Health

    Occupational Therapist, Home Health

    CenterWell • Sylacauga, AL, United States
    serp_jobs.job_card.full_time +1
    Become a part of our caring community and help us put health first.As a therapist at CenterWell Home Health, you’ll play a vital role in helping patients regain strength, mobility and independence—...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Risk Manager

    Risk Manager

    Meadowview Nursing Center • Pell City, AL, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Join Our Team as a Risk Manager at Meadowview Nursing Center!.Meadowview Nursing Center, located outside of.This position is responsible for implementing policies and procedures that support regula...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30