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Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Kathleen Van Wieringen - State Farm AgentLake Worth, FL, US
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Benefits :

  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer service. If you are a motivated self starter who loves building strong relationships with customers and thrives in a dynamic environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Build and nurture lasting relationships with clients through proactive communication and personalized support.
  • Deliver exceptional service by promptly addressing inquiries related to coverage options, policy updates, billing, claims, and more.
  • Implement marketing strategies to promote additional products and increase business growth.
  • Proactively identify customer needs and provide insurance solutions through value-driven conversations.
  • Demonstrate a high level of professionalism, dependability, and a commitment to daily success.
  • Assist with policy reviews, cross-selling opportunities, and customer retention efforts.
  • As an Agent Team Member, you will receive...

  • Simple IRA
  • Group Life Insurance Benefits
  • Hourly pay plus commission / bonus
  • Health benefits
  • Paid time off (vacation and personal / sick days)
  • Growth potential / Opportunity for advancement within my agency
  • Requirements

  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Experience in a variety of computer applications, particularly Windows
  • Ability to multi-task
  • Bilingual - Spanish preferred
  • Bilingual - Haitian Creole preferred
  • 4-40 Customer Representative License OR 2-20 General Lines License, Property and Casualty (must be able to obtain)
  • 2-15 Life and Health License (must be able to obtain)
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    Representative State • Lake Worth, FL, US