Volunteer Coordinator

THE SALVATION ARMY

NORTH & CENTRAL ILLINOIS DIVISION

TRI-CITY / ST. CHARLES CORPS

POSITION DESCRIPTION

POSITION TITLE : Volunteer Coordinator

LOCATION / DEPT : Tri-City / St. Charles Corps & Community Center

REPORTS TO : Corps Officers

FLSA CATEGORY : Non-exempt

STATUS TYPE : RPT

PAY GRADE : 205

PAY RANGE : $19.97- $23.96

OUTCOMES

Lead volunteer engagement and community partnerships to expand the reach and impact of The Salvation Army. Build strong relationships with individuals, businesses, civic and faith-based groups, and inspire them to serve. Drive awareness, recruit volunteers, and create meaningful opportunities for people to make a difference.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Volunteer Coordination

• Drive volunteer recruitment, training, and retention by developing a dynamic volunteer engagement strategy that expands and diversifies the volunteer base.
• Oversee volunteer scheduling for high-impact events, ensuring optimal coverage and support across departments.
• Coordinate with other Salvation Army staff for departmental volunteer needs.
• Will recruit service clubs, churches, organizations, businesses, and other individuals to volunteer bell ring and track the Register to Ring website for volunteers.
• Will find kettle and bell-ringing site sponsors for the annual Red Kettle Campaign and Match Day.
• Maintain complete volunteer database, using the current Salvation Army volunteer computer program and other software as necessary. Develop all volunteer files for audits or reviews always maintaining confidentiality.
• Manage volunteer-related statistic reports.
• Develop, plan, and implement a regular volunteer recognition program, including but not limited to : thank you calls, thank you notes, recognition events, media, etc.
• Ensure compliance of Salvation Army volunteer management policies and procedures.
• Other duties as assigned.

REPORTING RELATIONSHIPS

This position reports to the Corps Officers, works closely with all members of the Corps team and is supported by the Divisional Volunteer Department.

This individual relates to, and interacts with, a wide range of contacts both within and outside the Salvation Army. In contacts related to this position's duties, this individual acts as a representative of The Salvation Army and its mission.

PERFORMANCE MEASUREMENTS

This individual will be evaluated on how effectively the outcomes of this position are achieved, as well as the timeliness and completeness of accomplishing assigned goals along with overall departmental goals.

A 30, 60, and 90-day performance review will be conducted.

EDUCATION / EXPERIENCE

COMPETENCIES

POSITION LIMITATIONS

PHYSICAL DEMANDS / WORK ENVIRONMENT

THE SALVATION ARMY MISSION STATEMENT

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.