Cosmetology Manager

About the Role & Team

"We make magic.” That’s our motto at Walt Disney Parks and Resorts, and it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!"

Want to work with great people from a diverse group of backgrounds while supporting elite entertainment offerings? Disney Facilities and Operations Services Costuming is seeking applicants for a Cosmetology Manager position. Candidates will have a passion for guest and cast service putting inclusion at the forefront of everything they do. FOS Cosmetology supports all of Walt Disney World in the day-to-day maintenance of wigs, prosthetics, facial hair, and more. Cosmetology Managers lead and mentor some of the most hard-working cast members in the industry!

You will report to the Proprietor of Costuming and Cosmetology Operations for WDW

This is a Full-Time role

Position Overview

As a leader on our Cosmetology team, you will be responsible for managing, guiding, and developing a team of hourly Cosmetologists to ensure exemplary service and operational excellence. This role requires demonstrated leadership, proactive coaching, and mentoring to nurture talent and drive team success.

What You Will Do

Provide strong leadership and direction to the Cosmetology team, fostering a culture of continuous growth, engagement, and accountability.

Ensure the highest standards of safety by maintaining a compliant work environment and adhering to all Company, State, and Federal regulations.

Cultivate and sustain effective partnerships with Entertainment and Costuming departments, serving as a key liaison to drive cohesive collaboration.

Represent and advocate for business needs within a dynamic, fast-paced environment, consistently supporting the achievement of organizational objectives.

Monitor and analyze inventory levels, show quality of wigs, and related expenses, implementing actions to achieve and exceed annual financial targets.

Required Qualifications & Skills

Minimum one year of leadership experience, or equivalent supervisory experience.

Flexible availability, including the ability to work weekends, evenings, overnights, and holidays as required.

Proficiency in Microsoft Windows and adaptability to learn new software applications as necessary.

Highly motivated self-starter, able to effectively manage multiple priorities in a fast-paced setting.

Excellent written and verbal communication skills.

Strong networking, mentoring, and partnership-building abilities.

Preferred Qualifications

Active Cosmetology license.

At least one year of experience in cosmetology or a related entertainment field.

In-depth knowledge of Walt Disney World Resort policies and procedures, including union contract guidelines.

Education

High school diploma or equivalent required.

Bachelor’s degree or equivalent preferred.

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