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Technical Support Specialist
Technical Support SpecialistComputer manufacturing • La Vergne, Tennessee, United States
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Technical Support Specialist

Technical Support Specialist

Computer manufacturing • La Vergne, Tennessee, United States
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Job Overview :

We are seeking skilled NVIDIA Server Support Technicians to install, configure, maintain, and troubleshoot NVIDIA servers and related hardware in a fast-paced data center environment.

Key Responsibilities :

  • Install, configure, and deploy NVIDIA servers for optimal performance and scalability.
  • Perform maintenance and firmware updates on NVIDIA GB200 servers.
  • Troubleshoot and resolve server hardware / software issues to minimize downtime.
  • Monitor and optimize server performance and stability.
  • Apply system updates, patches, and drivers as needed.
  • Assist with server integration and data center operations, including rack setup and cabling.
  • Maintain documentation on configurations, maintenance, and issue resolution.
  • Collaborate with IT and network teams to ensure seamless operations.

Required Qualifications :

  • Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
  • Proven experience supporting NVIDIA or similar high-performance server hardware.
  • Strong understanding of server components, OS (Linux / Windows), and networking (TCP / IP, DNS, DHCP).
  • Experience with server virtualization and data center operations.
  • Excellent troubleshooting, problem-solving, and communication skills.
  • Preferred Qualifications :

  • Experience with NVIDIA GPUs, CUDA, or high-performance computing environments.
  • Knowledge of IPMI, iLO, or similar management frameworks.
  • Certifications such as CompTIA A+, CCNA, or equivalent.
  • Familiarity with AWS, Azure, or Google Cloud integration.
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    Technical Support Specialist • La Vergne, Tennessee, United States

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