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Senior Claim Director-Westchester
Senior Claim Director-WestchesterChubb • Alpharetta, GA, US
Senior Claim Director-Westchester

Senior Claim Director-Westchester

Chubb • Alpharetta, GA, US
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Westchester Casualty Sr. Claims Director

The Westchester Casualty Sr. Claims Director is responsible for investigating and settling high exposure, high risk claims while ensuring a high level of customer service and claim file quality.

Duties include, but are not limited to :

  • Provides outstanding customer service and works well with the insured, and broker in the adjustment of small business, mainstream casualty, and specialty risks.
  • Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit.
  • Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
  • Directs and closely monitors assignments to experts and defense counsel.
  • Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
  • Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
  • Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.
  • Travels to conferences, mediations, and trials as necessary.

Qualifications :

  • Bachelor's degree required, J.D. Preferred.
  • Previous General Liability experience required.
  • A minimum of 7+ years experience handling casualty claims.
  • Experience in successfully handling severity exposure claims
  • Strong background and demonstrated ability in dealing with significant coverage matters to include manuscript endorsements.
  • Experience in a leadership role either on a project level and / or mentoring lesser experienced team members.
  • Extensive knowledge of claims handling concepts, practices, and procedures
  • Ability and willingness to travel as needed
  • Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues.
  • Demonstrated strong relational skills particularly in adverse or high-pressure situations.
  • Analytical, Detailed Oriented
  • Customer focus responsive with an appropriate sense of urgency
  • Strong Communication Skills - including the ability to listen effectively; to confidently and diplomatically express opinions and voice concerns with other team members; and to present superior written communication to varied audiences.
  • Excellent Interpersonal Skills : Ability to establish trust and effective working relationships with others on an external and internal basis.
  • Strong Negotiation and Presentation Skills
  • Ability to work collaboratively, independently and as part of a team.
  • Ability to Multitask
  • Ability to adjust and adapt in an ever-changing environment
  • Technically proficient
  • Committed to high standards of behavior and performance
  • The pay range for the role is $105,700 to $179,900. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.

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    Senior • Alpharetta, GA, US

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