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Customer Service Representative
Customer Service RepresentativeBelcan • Huntsville, AL, United States
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Customer Service Representative

Customer Service Representative

Belcan • Huntsville, AL, United States
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Job Description

Job Title : Customer Service Representative

Pay Rate : $27 / hr

Location : Huntsville, AL

Area Code : 256, 938

ZIP Code : 35804

Start Date : Right Away

Keywords : #CSR #CustomerServiceRep

Benefits :

On the job training, with cross training for other skilled positions and opportunities for advancement. The aerospace business is growing and we are continually training and promoting up from within.

  • Medical, Dental, Vision, Retirement savings options, tuition reimbursement, performance increases and career advancement. Award winning team with exceptional work environment.
  • Six Paid Statutory Holidays after 90 days probationary period.
  • One Week Paid Vacation Bonus after six months / 1960 regular hours.
  • Weekly pay by direct deposit.
  • Performance Reviews (and compensation reviews)

Responsibilities :

  • Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
  • Perform many of the same duties as the experienced level but will have more direct supervision and oversight.
  • Receive and / or place telephone calls that are basic and routine as they gain experience with the company's products and services.
  • Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
  • Frequently reports to the Customer Service Manager
  • Requirements :

  • High school diploma / GED
  • 5-7 years related experience
  • If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com

    Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    Puesto : Representante de Servicio al Cliente

    Salario : $27 / hora

    Ubicación : Huntsville, AL

    Código de área : 256, 938

    Código postal : 35804

    Fecha de inicio : Inmediata

    Beneficios :

    Capacitación en el puesto de trabajo, con capacitación cruzada para otros puestos especializados y oportunidades de ascenso. El sector aeroespacial está en crecimiento y nos capacitamos y promovemos continuamente.

  • Cobertura médica, dental, de la vista, opciones de ahorro para la jubilación, reembolso de matrícula, mejoras de rendimiento y desarrollo profesional. Equipo galardonado con un ambiente laboral excepcional.
  • Seis días festivos pagados después de 90 días de prueba.
  • Una semana de bonificación de vacaciones pagadas después de seis meses / 1960 horas regulares.
  • Pago semanal por depósito directo.
  • Revisiones de desempeño (y de compensación)
  • Responsabilidades :

  • Responder a las consultas de los clientes por teléfono o correo electrónico para resolver los problemas de acuerdo con los estándares de servicio de la Organización.
  • Realizar muchas de las mismas tareas que el nivel experimentado, pero con una supervisión más directa.
  • Recibir y / o realizar llamadas telefónicas básicas y rutinarias a medida que adquiere experiencia con los productos y servicios de la empresa.
  • Resolver problemas sencillos de los clientes y analizar las necesidades de servicio al cliente para comunicarlas a los departamentos de servicio y técnicos.
  • Reportar frecuentemente al Gerente de Servicio al Cliente.
  • Requisitos :

  • Diploma de bachillerato / GED
  • 5-7 años de experiencia relacionada
  • Si está interesado en este puesto, presente su solicitud a través del enlace Aplicar ahora proporcionado. Nuestro objetivo primordial es brindar soluciones de dotación de personal de calidad que ayuden a las personas, organizaciones y comunidades a tener éxito. Belcan es un proveedor líder de personal calificado para muchas de las empresas más respetadas del mundo. Ofrecemos excelentes oportunidades para asignaciones por contrato, temporales, de contratación temporal y directas. Somos el empleador elegido por miles en todo el mundo. Para obtener más información, visite nuestro sitio web en Belcan.com

    Belcan ofrece igualdad de oportunidades. Su solicitud y candidatura no se considerarán por motivos de raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano ni ninguna otra característica protegida por las leyes federales, estatales o locales.

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