Talent.com
Technical Support Agent (T2)
Technical Support Agent (T2)Harver • Atlanta, GA, United States
Technical Support Agent (T2)

Technical Support Agent (T2)

Harver • Atlanta, GA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

About Harver

Harver is the industry leading hiring solution helping organizations optimize their talent decisions. Rooted in over 35 years of rich data insights, the company's portfolio of solutions enables organizations to make the best talent decisions across the entire employee lifecycle. Having processed over 100 million candidates, Harver provides trusted, flexible, and adaptable offerings making hiring better, faster, and fundamentally more fair. More than 1,300 customers trust Harver to help put purpose to work.

At Harver, we are :

  • Collaborative - We embrace the power of collaboration and recognize that every individual brings unique strengths to the table.
  • Curious - We embrace curiosity as a driving force for continuous learning and innovation.
  • Transparent - We believe in fostering an open, honest, and accountable environment where information flows freely and clearly.

Job Overview :

In this role you get to :

  • Investigate and solve challenging and time-sensitive production issues, often in support of our enterprise and mid-market clients
  • Manage an evolving queue of support tickets, working them in accordance with our established Service Level Agreements
  • Research, troubleshoot and develop solutions in web-based and mobile web SaaS applications, encompassing technologies like : Microsoft technologies, HTML, JS libraries, and MS SQL Server and Mungo DB databases, SAML
  • Configure and customize our applications to meet unique customer requirements
  • Interact and collaborate with our end user support, client success, integration specialists, and product development teams
  • We're looking for people who have :

  • 3+ years' experience in a support role (technical, customer, developer)
  • Experience with Zendesk, Jira, Confluence is required (other ticketing platforms are a plus)
  • Demonstrated experience working with Relational Databases, SQL and writing database queries
  • Experience understanding and working with APIs and Web services (AWS, REST). Familiarity with Postman preferred
  • HTML with CSS understanding
  • A functional understanding of SSO implementation and integration
  • Eagerness to learn new and unfamiliar technologies
  • Outstanding troubleshooting skills and the ability to problem solve and think critically
  • Excellent written and oral communication skills with the ability to articulate concepts to a variety of audiences, including non-technical team members and clients
  • Ability to prioritize work and be self-directed in a dynamic and challenging work environment
  • Strong work ethic and desire to meet client and internal driven deadlines
  • ET / CT time zone preferred
  • The benefits of working at Harver :

    As a global company, our benefits vary by location. Ask your recruiter to provide information about localized benefits. Harverians enjoy :

  • A competitive base salary
  • Benefit plan options that give you the flexibility to select the right health care coverage for you and eligible family members
  • Retirement savings programs
  • Generous bonus and referral rewards
  • Flexible schedules to improve work / life integration
  • Quarterly wellness days off and summer Fridays!
  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    serp_jobs.job_alerts.create_a_job

    Technical Support • Atlanta, GA, United States

    Job_description.internal_linking.related_jobs
    Travel Nuclear Medicine PET / CT Technologist

    Travel Nuclear Medicine PET / CT Technologist

    LRS Healthcare - Allied • Fayetteville, GA, US
    serp_jobs.job_card.permanent
    LRS Healthcare - Allied is seeking a travel Nuclear Medicine Technologist for a travel job in Fayetteville, Georgia.Job Description & Requirements. LRS Healthcare - Allied Job ID #81-01173.Pay p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Support Engineer

    Customer Support Engineer

    VirtualVocations • Norcross, Georgia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Engineer to join their support team and assist customers with Kubernetes and vCluster issues. Key Responsibilities Troubleshoot Kubernetes and vCluster ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    ObGyn

    ObGyn

    CompHealth • Fayetteville, Georgia, US
    serp_jobs.job_card.full_time
    ObGyn physician job in Georgia : Fayetteville has a downtown square that has undergone a transformation process, while welcoming a variety of new businesses. As they move further into the 21st centu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Nurse RN - Med Surg - $1,905 per week

    Travel Nurse RN - Med Surg - $1,905 per week

    LanceSoft • Griffin, GA, United States
    serp_jobs.job_card.permanent
    LanceSoft is seeking a travel nurse RN Med Surg for a travel nursing job in Griffin, Georgia.Job Description & Requirements. ER experience / observation Experience.RN - Reg Nurse (Single State) or RN...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Work from Home - Online Product Support (Entry Level)

    Work from Home - Online Product Support (Entry Level)

    GLOCPA • Griffin, Georgia
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Nuclear Medicine Tech - $2,147 to $2,380 per week in Fayetteville, GA

    Travel Nuclear Medicine Tech - $2,147 to $2,380 per week in Fayetteville, GA

    LRS Healthcare • Fayetteville, GA, US
    serp_jobs.job_card.full_time
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Physical Therapist

    Travel Physical Therapist

    Go Healthcare • Hampton, GA, US
    serp_jobs.job_card.full_time
    Go Healthcare is seeking a travel Physical Therapist for a travel job in Hampton, Georgia.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours per week (subject to ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Inbound Customer Support Representative

    Inbound Customer Support Representative

    VXI Global Solutions • Morrow, GA, US
    serp_jobs.job_card.full_time
    It's fun to work in a company where people truly BELIEVE in what they are doing!.We're committed to bringing passion and customer focus to the business. VXI is looking for highly motivated a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Ai & Technology Support Specialist

    Ai & Technology Support Specialist

    Jobot • Atlanta, GA, US
    serp_jobs.job_card.full_time
    Wanted : Experienced AI & Technology Support Specialist with Strong Knowledge of AI Applications and Processes To Join Our Growing Mortgage Company. This Jobot Job is hosted by : Stephen Niedringhaus....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Nuclear Medicine PET / CT Technologist - $2,548 per week

    Travel Nuclear Medicine PET / CT Technologist - $2,548 per week

    Aequor Allied • Fayetteville, GA, United States
    serp_jobs.job_card.full_time
    Aequor Allied is seeking a travel Nuclear Medicine Technologist for a travel job in Fayetteville, Georgia.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours per week ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Online Technical Support Agent

    Online Technical Support Agent

    Nomad Internet • Atlanta, GA, United States
    serp_jobs.job_card.full_time
    At Nomad Internet, we are passionate about providing reliable high-speed internet to rural communities.We understand the challenges that come with poor internet service, and we are dedicated to mak...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Direct Support Professional -Lilburn

    Direct Support Professional -Lilburn

    BrightSpring Health Services • Norcross, GA, United States
    serp_jobs.job_card.full_time
    Direct Support Professional -Lilburn.US-GA-LILBURN | US-GA-LITHONIA | US-GA-DULUTH | US-GA-NORCROSS | US-GA-TUCKER | US-GA-LAWRENCEVILLE. ResCare Community Living - Direct Support Professional.Thank...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Insurance Agent (Base salary + Uncapped commissions)

    Insurance Agent (Base salary + Uncapped commissions)

    Comparion Insurance Agency • Fayetteville, Georgia, United States
    serp_jobs.job_card.full_time
    Schedule : Full-Time Salary Range : USD $32000.Job Category : Sales - Comparion The typical starting salary range for this role is determined by a number of factors including skills, experience, educa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $2,340 per week in Griffin, GA

    Travel Physical Therapist (PT) - $2,340 per week in Griffin, GA

    AlliedTravelNetwork • Griffin, GA, US
    serp_jobs.job_card.full_time
    AlliedTravelNetwork is working with Core Medical Group to find a qualified Physical Therapist (PT) in Griffin, Georgia, 30224!. Client in GA seeking Physical Therapist : Home Health.We are looking fo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel CT Tech - $2374 / Week

    Travel CT Tech - $2374 / Week

    Host Healthcare • Roswell, GA, US
    serp_jobs.job_card.full_time
    Host Healthcare is seeking an experienced CT Tech for an exciting Travel Allied job in Roswell, GA.Shift : 12 hr days Start Date : ASAP Duration : 13 weeks Pay : $2374 / Week.At Host Healthcare, we are...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Systems Engineer

    Systems Engineer

    Delta Dental of California • Alpharetta, GA, United States
    serp_jobs.job_card.full_time
    EMPLOYER : Delta Dental Insurance Company.Location : 1130 Sanctuary Pkwy, Alpharetta, GA 30009; Must live within reasonable distance from HQ and appear in office as required.Monitor and work ticket q...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Nuclear Medicine PET / CT Technologist

    Travel Nuclear Medicine PET / CT Technologist

    Skyline Med Staff Allied • Fayetteville, GA, US
    serp_jobs.job_card.full_time
    Skyline Med Staff Allied is seeking a travel Nuclear Medicine Technologist for a travel job in Fayetteville, Georgia.Job Description & Requirements. Join the Top- Rated Travel Healthcare Team!.S...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $2,340 per week in Griffin, GA

    Travel Physical Therapist (PT) - $2,340 per week in Griffin, GA

    Core Medical Group • Griffin, GA, US
    serp_jobs.job_card.full_time
    Client in GA seeking Physical Therapist : Home Health.We are looking for a healthcare professional who is ready to provide exceptional patient care in this contract / travel role.Contract / travel assig...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted