Job Description
- Conduct any necessary research and complete an accurate mobile check deposit review
- Investigate potential risk / fraudulent activity
- Place holds to reduce the exposure of risk to the bank and ensure holds are compliant
- Accurate completion of hold release requests
- Complete MCD daily report reviews
- Initiate internal account closings / reversals
- Initiate Verafin cases
- Professionally communicate via phone, email and / or letters with other bank employees, financial institutions, account holders, and / or makers
- Complete large volumes of work accurately and in a timely manner, while ensuring compliance with policies, procedures, and assigned approval limits
- Make decisions on routine issues in accordance with MCD guidelines and assigned approval limits
- Provide branch and contact center assistance with minimal assistance
- Regular and predictable attendance and punctuality
- Other duties as assigned
Position level will be dependent upon internal and external experience
Physical Requirements :
Must be able to remain in a sitting stationary position for extended periods of timeConstantly operate a computer and other office machineryAbility to lift up to 25 poundsFCBI is an equal opportunity employer.