Talent.com
Front Office Manager/Operations Manager
Front Office Manager/Operations ManagerSchulte • Nashville, TN, US
serp_jobs.error_messages.no_longer_accepting
Front Office Manager / Operations Manager

Front Office Manager / Operations Manager

Schulte • Nashville, TN, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Front Office Manager

Schulte Companies is seeking an energetic, experienced, and hands on Front Office Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to :

  • Work Today, Get Paid Today, with Daily Pay!
  • Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
  • Multiple Health Insurance and Life Insurance options
  • 401k Plan + Company Match for eligible associates
  • Paid Time Off
  • Holiday Pay
  • Pet Insurance
  • Employee Assistance Program
  • Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company : Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Job Duties and Responsibilities

  • Monitors daily status of rooms, rates, discount rates and packages.
  • Maintains current list of available rooms for walk situations.
  • Coordinates blocking of rooms.
  • Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations.
  • Ensures recognition of employees is taking place across areas of responsibility.
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
  • Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Ensures staff communicates effectively with the Housekeeping team.
  • Maintains productive relationship with Valet Parking provider.
  • Regularly reviews department budget to meet budgeted wages and general expenses.
  • Checks printed registration cards against information on arrival report and rectifies any discrepancies.
  • Ensures prompt and courteous service to guests.
  • Pre-registers guests according to standards.
  • Completes and monitors employee schedule.
  • Monitors VIP arrivals.
  • Keeps track of rooms to ensure accurate status and readiness for check-in.
  • Hires, coaches and disciplines direct reports.
  • Interacts positively and professionally with guests to resolve issues.
  • Acts as Manager on Duty as required.
  • Works nights, weekends, and holidays as necessary.
  • Perform various other duties as assigned to meet business objectives
  • Supervise and support all operational departments including Food & Beverage and Security.
  • Ensure exceptional guest service by maintaining high standards of operations and promptly addressing guest concerns.

    • Education and Experience

  • Minimum of three (3) years in similar leadership role. (I.E. Front desk supervisor, Assistant Front Office Manager, etc.)
  • Minimum of High School education, post-high school education preferred

    • Knowledge, Skills and Abilities

  • Basic math skills
  • Ability to communicate effectively verbally and in writing
  • Strong leadership skills
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills
  • In-depth knowledge of hotel Front Desk operations
  • Leadership and team development
  • In-depth knowledge of hotel Front Desk and Food & Beverage Department operations
  • The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
  • Schulte Companies is an Equal Opportunity Employer.
    • serp_jobs.job_alerts.create_a_job

    Front Office Manager • Nashville, TN, US

    Job_description.internal_linking.related_jobs
    Office Operations Assistant Nashville Float

    Office Operations Assistant Nashville Float

    KY Staffing • Nashville, TN, US
    serp_jobs.job_card.full_time
    Job Opportunity At Ascension Saint Thomas.Ascension Saint Thomas is a leading health care system with a 125-year history of providing care to the community, and is the only faith-based, non-profit ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Assistant General Manager

    Assistant General Manager

    Nashville Hospitality Concepts • Nashville, TN, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Essential Duties and Responsibilities : .The Assistant General manager is responsible for all aspects of operations at the hotel and provides support to the General Manager.Directs and coordinates ho...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    General Manager

    General Manager

    Landing • Nashville, TN, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are hiring a General Manager to join us at Landing!.In this role, you will join our Field Operations team and be responsible for success in the Nashville Market. Success in this role looks like o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Manager

    Manager

    Fantastic Sams Cut & Color - Brentwood, TN Undo • Nashville, TN, TN, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Salon Manager – FS Cut & Color (Franklin, TN) Full-Time | Leadership Opportunity | Fast-Growing Salon FS Cut & Color is seeking an experienced, motivated Salon Manager to ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Operations Manager

    Operations Manager

    LMK Recruiting Solutions • Nashville, Tennessee, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Filta Environmental Kitchen Solutions provides essential, eco-friendly services to commercial kitchens across the nation, specializing in cooking oil filtration, fryer management, and total kitchen...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    LN Venues, Operations Manager

    LN Venues, Operations Manager

    Live Nation Entertainment • Nashville, TN, US
    serp_jobs.job_card.part_time
    Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders : Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    F&B Manager

    F&B Manager

    Play Date • Nashville, TN, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are hiring an experienced Manager to join a growing team of like-minded, motivated and fun individuals who care about fund and intriguing food and service. We have exciting projects down the pipe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Hospitality Supervisor $55k-$60k

    Hospitality Supervisor $55k-$60k

    Forrest Solutions • Nashville, TN, US
    serp_jobs.job_card.full_time
    We are seeking a service-driven and detail-oriented.This role is heavily focused on conference services and event support, ensuring every client and guest interaction is seamless and professional.T...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Front Desk Agent

    Front Desk Agent

    Island Hospitality Management • Nashville, TN, US
    serp_jobs.job_card.full_time
    Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you w...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Operations Manager

    Operations Manager

    ISSA • Hendersonville, TN, US
    serp_jobs.job_card.full_time
    We Empower the Fighting Spirit in You!.Compensation package : Competitive base salary plus bonus.Comprehensive health benefits : Full coverage for medical, dental, and vision.Generous paid time off : ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    General Manager

    General Manager

    HOTWORX • Mount Juliet, TN, US
    serp_jobs.job_card.full_time
    HOTWORX Mt Juliet is looking for a General Manager to lead the daily operations of the business.The GM will be responsible for developing and maintaining the overall success of the studio through e...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Office Operations Assistant Nashville Float

    Office Operations Assistant Nashville Float

    Tennessee Staffing • Nashville, TN, US
    serp_jobs.job_card.full_time
    Schedule : PRN Clinic Hours 8 : 00-5 : 00 M-F, Minimum 8 shifts / month.Locations : Mt Juliet area clinics.Benefits : Paid time off (PTO), Various health insurance options & wellness plans, Retirement benef...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Office Manager / HR Manager

    Office Manager / HR Manager

    MAHAN Healthcare Business Advisors • Nashville, Tennessee, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Seeking an experienced full-time, on-site Office Manager to oversee the administrative and human resources functions at a business advisory firm for healthcare providers in Nashville, TN.General of...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Office Coordinator

    Office Coordinator

    Pastis Nashville • Nashville, TN, US
    serp_jobs.job_card.full_time
    Parisian fare from James Beard Award-winning restaurateurs Stephen Starr and Keith McNally has come to .Wedgewood-Houston neighborhood features some of the many elements Pastis is known and lo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Front of House

    Front of House

    McAlister's Deli • BRENTWOOD, TN, US
    serp_jobs.job_card.full_time
    Our Front of House positions may include a few different positions.Prepares dining room for guests by cleaning tables and chairs. Maintains table setting by removing plates as completed and being a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Consumer Advertising Operations Manager

    Consumer Advertising Operations Manager

    Ingram Content Group • La Vergne, TN, United States
    serp_jobs.job_card.full_time
    Company DescriptionJob Description.Consumer Advertising Operations Manager.As a key member of Ingram's Consumer Marketing business, you will oversee day-to-day operations of Ingram iD-an automated ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Event Planning Manager- Task Force

    Event Planning Manager- Task Force

    Hyatt Hotels • Nashville, TN, US
    serp_jobs.job_card.full_time
    The Event Planning Manager will serve as the primary liaison between hotel operations and clients hosting meetings, conferences, and events. Your work will directly influence the success of group bu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Business Office Manager Human Resources

    Business Office Manager Human Resources

    Belmont Village Green Hills • Nashville, TN
    serp_jobs.job_card.full_time
    At Belmont Village Senior Living you’ll find a unique balance of innovative, research-based programming with best-in-class care and resident-centered living. Offering Independent Living, Assisted Li...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted