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Community Admin Assistant, Terra West Management Services
Community Admin Assistant, Terra West Management ServicesSomerpointe Resorts • Las Vegas, NV
Community Admin Assistant, Terra West Management Services

Community Admin Assistant, Terra West Management Services

Somerpointe Resorts • Las Vegas, NV
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Description

Essential Functions :

  • Receive and respond to all homeowner calls within 24 hours.
  • Receive and respond to all homeowner correspondence within 3 days.
  • Obtain bids with specifications by deadline supplied by the Community Manager.
  • Type and proof all correspondence, newsletters, etc., as requested.
  • Type and log violation letter within 7 days of receipt. Log all homeowner violation responses within 2 days of receipt. Levy fines using charge sheet on all ongoing violations within 7 days.
  • Receive and log architectural requests and process within 2 days of receipt.
  • Complete an Association Closeout Inventory list for turnovers.
  • Reserve space for meetings. Attend meetings as requested by Community Manager.
  • Assist Community Manager with all preparation and distribution of regular and annual Board of Director’s meetings.
  • Pull account histories, homeowner files, etc. as requested.
  • Maintain association files.
  • Complete the action list provided by the Community Manager by the deadline.
  • Serve as backup for the front desk.
  • Additional duties may be assigned.

Core Competencies :

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential duties and responsibilities of this position :

  • Organizing and prioritizing
  • Attention to detail and accuracy
  • Maintain confidentiality and exercise good judgment
  • Problem-solving skills
  • Excellent communications skills, both written and verbal
  • Requirements

    Minimum Qualifications :

  • Minimum 6 months of customer service and / or office experience
  • Computer proficiency in Word, Excel and Outlook – typing speed 60 wpm
  • Preferred Qualifications :

  • Docuware or C3 experience
  • ADA Requirements :

  • See and read small print, both on paper and on a computer screen, quickly and accurately.
  • Sit for extended periods of time while working at a computer.
  • Hear and speak clearly on the telephone and in person.
  • Work Posture Requirements :

  • Sitting : Constantly
  • Standing : Frequently
  • Walking : Frequently
  • Driving : N / A
  • Bending (from waist) : Frequently
  • Crouching (squat) : Rarely
  • Kneeling : Occasionally
  • Crawling : N / A
  • Climbing (stairs) : N / A
  • Climbing (ladder) : N / A
  • Twisting : N / A
  • Reaching : Rarely
  • Wrist Motion : Occasionally
  • Carrying Requirements :

  • Items Carried : Files / Board books
  • Distance : 50 steps
  • Times Per Day : 5
  • Maximum Weight : 5 pounds
  • Moving / Lifting Requirements :

  • Items Moved / Lifted : Paper files
  • Times Per Day : 5
  • Maximum Weight : 3 pounds
  • Moving / Lifting Levels / Heights :

  • Floor : Occasionally
  • Knee : Rarely
  • Waist : Occasionally
  • Chest : Occasionally
  • Overhead : Occasionally
  • Push / Pull Requirements :

  • Item Name : Furniture Frequency : Frequently
  • Environmental Conditions :

  • Inside / Outside : No
  • Hot / Cold Temperatures : No
  • Wet : No
  • Noise : No
  • Power Equipment : No
  • Traffic Hazards : No
  • Chemical Hazards : No
  • Heights : No
  • Dust : No
  • Close Quarters : No
  • Fumes / Odors : No
  • EEO / Drug Free Workplace

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