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Technical Program Manager, IAM

Technical Program Manager, IAM

Cypress HCMWalnut Creek, California
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Technical Program Manager

Role Summary

We’re looking for a Technical Program Manager with deep IAM expertise to drive cross-functional programs that secure and streamline how our workforce, partners, and services authenticate and access resources. You will own the roadmap, delivery, and operational rhythm for initiatives across identity lifecycle, SSO / federation, PAM, and governance—aligning engineering, security, IT, and business stakeholders to measurable outcomes.

What You’ll Do

Program Leadership & Delivery

  • Build and execute multi-quarter IAM program roadmaps (strategy → plan → launch → operate).
  • Run program ceremonies : intake / prioritization, dependency / risk reviews, status comms, and exec readouts.
  • Translate business / regulatory requirements into clear technical scope, milestones, and success metrics.

IAM Domain Execution

  • Drive projects across : identity lifecycle automation (join / move / leave), SSO & federation, MFA, least-privilege / RBAC models, PAM, IGA (access reviews, SoD), and directory consolidation / migrations.
  • Partner with Security / GRC to embed compliance (SOX, ISO 27001, HIPAA, FedRAMP, etc.) and auditability into designs and processes.
  • Champion data quality and authoritative sources for identity data; integrate with HRIS, ITSM, CMDB, and app catalogs.

    • Stakeholder Management & Communication

  • Align execs and technical teams on priorities, trade-offs, and timelines.
  • Produce crisp, data-backed updates tailored for engineers, operators, and leadership.
  • Facilitate decisions quickly—escalating with context, options, and recommendations.

    • Operational Excellence

  • Define and track KPIs / OKRs (e.g., provisioning SLA, MFA adoption, access review completion, PAM coverage).
  • Institutionalize runbooks, RACI matrices, change management, and continuous improvement loops.
  • Ensure post-launch stabilization : hand-offs, SOPs, monitoring, and incident playbooks.

    • Agile / Scrum Master Duty

  • Serve as Scrum Master for our small IAM delivery squad(s), facilitating agile ceremonies, removing impediments, and driving continuous improvement while owning the broader IAM program roadmap.

    • What You Bring

    Must-Haves

  • 5–8+ years managing complex technical programs; 3+ years hands-on in IAM or closely related security / infrastructure domains.
  • Strong understanding of identity standards and tooling (e.g., Okta / Azure AD / Entra, SailPoint / Saviynt, CyberArk / BeyondTrust, SCIM, SAML / OIDC / OAuth, LDAP).
  • Proven track record shipping enterprise-scale IAM initiatives end-to-end.
  • Ability to decompose ambiguous problems, sequence work, and surface risks with mitigation plans.
  • Excellent written / spoken communication; comfortable with execs and engineers alike.
  • 2+ years facilitating Scrum / Kanban ceremonies (backlog refinement, sprint planning, daily standups, demos, retros) and removing impediments as Scrum Master.

    • Nice-to-Haves

  • Experience in high-growth or post-M&A environments (domain merges, directory consolidations).
  • Background in Zero Trust architectures and just-in-time access models.
  • Familiarity with data engineering basics (APIs, event buses, ETL) supporting identity pipelines.
  • Certifications (CIPM, CISM, CISSP, Okta / Azure AD, PMP / CSM) are a plus.
  • CSM / PSM (or equivalent) and experience tailoring Scrum / Kanban for multi-squad or scaled contexts without heavy bureaucracy.
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    Technical Program Manager • Walnut Creek, California