Regional Director of Operations

Regional Director of Operations

The Regional Director of Operations primary responsibility is to ensure organizational effectiveness by providing leadership for the company's operations functions. They are responsible for driving sales and profitability by leading a field organization to attain company goals and objectives for future growth.

Responsibilities :

• Responsible for overseeing all aspects of store operations, including marketing compliance, inventory management, audits, environmental compliance, employee management, etc.
• Improve the operational systems, processes and policies in support of the company mission specifically, support better management reporting, information flow and management, business processes and organizational planning
• Recruit, develop and retain a best in class, highly collaborative team that operates with clear objectives and strategies in order to achieve goals
• Manage and increase the effectiveness and efficiency of operations through improvements to each function, as well as coordination and communication between store sites and corporate support functions
• Motivate and drive initiatives in the operations team and organizationally that contribute to strategic goals and long-term operational excellence
• Responsible for ensuring stores are monitoring competitor gas prices and notifying fuel-pricing analyst, as needed
• Responsible for ensuring store audits are completed and within company guidelines, including cash audits, SCO audits, lottery vending audits, ATM audits and cigarette audits
• Oversee systems, controls, planning and labor management compliance
• Conduct weekly operations meetings with District Leaders
• Responsible for assessing weekly store performance reports and identifying any deviation of data and develop action plans. Data includes inside sales, category sales (identified), fuel gallons, cents per gallon, cash audits, and store audits
• Assist store leaders with employee discipline, development, store meetings, etc., as needed
• Work with department heads to ensure company compliance and maintain the stores in excellent condition
• Accountable for ensuring that every store and kitchen delivers best-in-class customer service, consistent achievement of operational excellence, and professional development of the field leadership team
• Responsible for stores and kitchens delivering on fast, fresh, and friendly!
• Supervise 7 to 8 District Leaders

Knowledge, Skills, and Abilities :

Education and Requirements :

Physical Requirements :