Case Manager Unit Supervisor

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families community organizations advocates and state and federal partners to realize our collective vision : A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals families and communities for a better quality of life.

CASE MANAGER UNIT SUPERVISOR

Job Location :

Division of Developmental Disabilities (DDD)

11526 W. Bell Rd Surprise AZ 85378

Posting Details :

Salary : $58510 - $65901

Grade : 19

Closing Date : December 5 2025

Job Summary :

Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and teamwork. To learn more about DES please visit ; or click on the link here to view Our DES video. Come join the DES Team!

The Department of Economic Security Division of Developmental Disabilities (DDD) is seeking an experienced and highly motivated individual to join our team as a Case Manager Unit Supervisor. DDD provides individuals with developmental disabilities and their families services and supports that are flexible high quality and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation cannot have a principal interest in or have spouse or close family with principal interest in a DDD Qualified Vendor Agreement and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties :

Essential Duties and Responsibilities include but are not limited to :

Supervising and directing work activities of subordinate staff; providing necessary training; providing technical advice and assistance to staff regarding development implementation or monitoring of member Individual Support Plans (ISP); completing performance evaluations

Reviewing cases assigned to work unit; assessing needs and assigning cases to staff members; reviewing Individual Support Plan developed by Case Manager to ensure member needs are met; ensuring assignment area is completed within established timelines in compliance with quality standards

Meeting with subordinate staff to assist with identifying necessary changes and modifications to Individual Support Plans

Reviewing verifying and authorizing expenditures to ensure compliance with budgetary constraints; preparing reports relating to cases assigned to the work unit; completing special projects as assigned e.g. conducting unit district or statewide training as needed

Knowledge Skills & Abilities (KSAs) :

Knowledge of :

Federal and State Statues agency policies and procedures relating to the care and treatment of persons with developmental disabilities; agency personnel rules and practices

Principles and practices of case management methodology procedures and techniques in development of Individual or Family Support Plans Individual Service Plans or Person-Centered Plans for people with developmental disabilities

Crisis management

Health Insurance Portability and Accountability Act (HIPAA)

Skill in :

Oral and written communication

Leadership and team building

Workload management

Problem identification and resolution

Ability to :

Assess needs and determine suitability of Individual Family Support Plans / Individual Service Plans teaching and coaching / training; analyze issues and develop positive solutions

Utilize a computer including the use of Microsoft Office and various internet / intranet-based programs

Supervise a unit of professional staff

Maintain confidentiality

Selective Preference(s) :

N / A

Pre-Employment Requirements :

Case Manager Supervisor must be an Arizona Licensed Registered Nurse in good standing OR possess a Bachelors or Masters degree in Social Work with a minimum of three (3) years case management experience OR possess a Bachelors degree in Psychology Special Education or Counseling with a minimum of three (3) years of case management experience and three (3) years of management experience

Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions.

Employees shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults

Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459

T his position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply : Drivers License Requirements

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)

Benefits :

The Arizona Department of Economic Security offers a comprehensive benefits package to include :

Affordable medical dental life and short-term disability insurance plans

Participation in the Arizona State Retirement System (ASRS) and long-term disability plans

10 paid holidays per year

Vacation time accrued at 4.00 hours bi-weekly for the first 3 years

Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster / adopted child (pilot program).

Sick time accrued at 3.70 hours bi-weekly

Deferred compensation plan

Wellness plans

Tuition Reimbursement

Stipend Opportunities

Infant at Work Program

Rideshare and Public Transit Subsidy

Career Advancement & Employee Development Opportunities

Flexible schedules to create a work / life balance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona please visit our benefits page

Retirement :

State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.

Contact Us :

For questions about this career opportunity please contact Pio Guillen or email

The State of Arizona is an Equal Opportunity / Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Pio Guillen at or Requests should be made as early as possible to allow time to arrange the accommodation.

Required Experience :

Manager

Key Skills

Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 58510 - 65901