Store Manager

Store Manager

Manages the operation of a Walgreen store. Improves store sales, profitability, and image through proper merchandising, protection of store assets, the selection, training, and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.

Job Responsibilities / Tasks

Customer Experience

• Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.
• Greets customers and clinic patients, and offers assistance with products and services.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Resolves customer complaints and helps respond to customers' special needs.

Operations

Daily Planning and Execution

Business Performance Management

Business Planning

People and Performance Management

Training and Personal Development

Communications

Job ID : 1708174BR

Employment Type : Full-time

Job Function : Retail

Full Store Address : 7190 E HAMPDEN AVE, DENVER, CO, 80224-03014-11101-S

Full District Office Address : 7190 E HAMPDEN AVE, DENVER, CO, 80224-03014-11101-S

External Basic Qualifications : Bachelor's degree and 3 years retail management experience or High School Diploma / GED and 5 years of retail management experience. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. Willingness to work flexible schedule including extended days, evenings, and weekend hours.

Preferred Qualifications : Bachelor's Degree. PTCB or ExCPT Certification. Three years retail management experience, including supervising others, managing, and assigning work. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.

We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability / veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors.