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Front Office Coordinator

Front Office Coordinator

Doctors of Physical TherapyEl Paso, TX, US
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Full-Time Physical Front Office Coordinator

Are you an outgoing, customer-focused healthcare professional looking to join a team where everyone knows, likes, and trusts each other? Are you passionate about managing the daily administrative operations of the front desk, ensuring a smooth patient experience by handling tasks like scheduling, answering phones, checking patients in and out, and assisting with billing and insurance? If you answered yes, then we have a fantastic opportunity for you! Spectrum Therapy Consultants is currently seeking a Full-Time Physical Front Office Coordinator for our El Paso Northeast clinic, where our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone.

Why You'll Love Working with Us

  • Collaborate with a team that values professionalism and fun.
  • Foster a safe, warm, and friendly clinic atmosphere.
  • Take initiative and support your team, regardless of your title.
  • Work together to solve challenges and celebrate successes.
  • Always aim to exceed patients' expectations in every interaction.

What's in a Day's Work?

Greet and assist all visitors and respond to all inquiries appropriately

Provide general service orientation to patients

Review insurance eligibility and benefits

Secure payment authorizations and collect co-pay

Provide patient service functions

Manage all incoming calls and message distribution

Schedule patients

Maintain office and lobby appearance; ensure all office equipment is in working order

What You Bring to the Team :

  • Must be 18 years or older.
  • High School Diploma or GED required.
  • Friendly and approachable personality; you love interacting with people.
  • 1 year of previous Physical Therapy or medical front office experience highly desirable.
  • Dedication to providing excellent customer service in every interaction.
  • Thrive in a fast-paced environment, able to adjust to changing demands.
  • Comfortable with computer systems and software.
  • Willingness to support and collaborate with your teammates.
  • Eager to learn and grow, open to feedback, and always seeking to improve.
  • What We Offer :

    Clinical Productivity Incentive Program

    401k Plan Contribution

    Generous PTO Plan 9 days of PTO, 40 Hours of Sick Time and 7 Paid Holidays

    Company paid medical, dental, vision, life and disability insurance benefits.

    Referral Program

    Pet Insurance

    Employee Assistance Program

    Cutting edge tools and resources to navigate your workload efficiently.

    Work Environment : This job operates in an outpatient clinic environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. If you're ready to join a team where you can grow, have fun, and make a difference, we want to hear from you! This is a unique opportunity as our team members seldom leave, so don't miss your chance to be part of something special.

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    Front Office Coordinator • El Paso, TX, US