Sales Operations Director

USP Management, Inc., a leader in steel coil import, processing, and distribution, is seeking a proactive and results‑driven Sales Operations Director. This pivotal role oversees the day‑to‑day operations of our core business and ensures scalable, efficient processes that support sustainable growth. The ideal candidate will also contribute to strategic partnership development and M&A activities alongside senior leadership.

Responsibility Areas :

• Lead and optimize business operations related to sales coordination, supply chain, and logistics.
• Develop and implement operational strategies that improve efficiency, cost control, and service quality.
• Oversee vendor / supplier relationships and ensure accurate inventory flow, pricing, and profitability tracking.
• Monitor and report on steel‑specific KPIs such as inventory turnover, order accuracy, and on‑time delivery metrics.
• Ensure compliance with international trade and customs regulations, including familiarity with U.S. tariffs (e.g., Section 232), anti‑dumping duties, and coordination with customs brokers.
• Identify and address operational gaps; lead continuous improvement initiatives across workflows and systems.
• Collaborate with sales and executive teams to align operations with customer needs and business growth objectives.
• Manage cross‑functional communication across departments to maintain operational alignment.
• Build and maintain performance reporting systems, KPIs, and executive dashboards.
• Support business expansion, including participation in M&A evaluations and strategic partnership development.

Minimum Qualifications :

Preferred Qualifications :

Work Hours : Full‑Time (Monday – Friday, 8 : 30 AM – 5 : 30 PM)

Embark on an exciting career adventure with us, where we prioritize your well‑being and ongoing professional development. Enjoy a competitive salary and a comprehensive benefits package, including Medical, Dental & Vision Insurance, Paid Vacation, Sick Days & Holidays, Performance Bonuses, Educational Training Reimbursements, Employee Referral Incentives, Lunch Fringe Allowance, Team Lunches / Dinners, Fitness Membership Reimbursements, Employee Birthday Gifts, Service Year Awards, and much more. Join our vibrant team, where we actively seek individuals with the talent and skills to drive our continuous growth and success. Come be a part of something extraordinary!

USP is an Equal Opportunity / Affirmative Action Employer — M / F / Disabled / Vets. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

For any inquiries, please reach out to staffing@universal-steel.com.

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