Case Manager, QMHA (Community Navigator)

Case Manager QMHA (Community Navigator)

Job Overview

Location / Schedule : This position is based at the Lloyd Corporate Plaza located in NE Portland OR but work is primarily performed in the community. The schedule for this position isMonday through Friday 8 : 30 a.m. to 5 : 00 p.m.

Position : Case Manager QMHA

Program : Community Navigator

Cascadias Mission and Vision :

Mission : Cascadia Health delivers whole health care integrated mental health and addiction services primary care and housing to promote hope and support the well-being of the communities we serve.

Vision : We envision a community where everyone benefits from whole health care experiences well-being and has a self-directed connected life.

Program Description : We are seeking a Case Manager QMHA to play a pivotal role in our Aid and Assist restoration program. This position is part of a two person team supporting individuals under the Aid and Assist population. This position will provide highly individualized and intensive recovery-oriented services to achieve specific goals and increase resiliency for individuals identified with a serious mental illness which resulted commission of a crime (Aid and Assist) as a result of their mental illness.

The Case Manager QMHA working with this program plays a vital role in supporting individuals transitioning from the Oregon State Hospital into the community. This position ensures continuity of care by initiating contact while clients are still hospitalized coordinating essential services such as housing and medication and providing ongoing support post-discharge. The Case Manager serves as a bridge between institutional care and community integration promoting stability recovery and independence.

Position Description : The Case Manager QMHA is responsible for assisting clients access a variety of services and supports. Additionally this role serves as an advocate and works with clients to meet their goals and needs. This position must understand appreciate and respect the diversity and cultural differences within our Cascadia community. As such it is expected that this position promotes integrated care our vision of trauma-informed and person-first approaches and helps create a work environment of inclusion safety and acceptance.

Essential Responsibilities

This position description is not intended to be an all-inclusive list of responsibilities skills or working conditions associated with the position. Management reserves the right to modify add or remove duties as necessary.

• Provide mental health case management and skills training with clients as indicated in their treatment plan and as directed by the treatment team.
• Work with the treatment team on assessing treatment needs support development and monitoring provide consultation to mental health aides and transition planning -including completion of referrals attending screenings advocacy maintaining housing obtaining resources benefits and consultation regarding client needs.
• Provide individual and group : skills training CPST activity therapy and meet productivity expectation.
• Effectively engage clients to participate in treatment services.
• Integrate best practices into the day-to-day operations including : Person-Centered Approach Harm Reduction Trauma Informed Care Motivational Interviewing Strength-Based Approach and Recovery Model.
• Create and maintain cooperative relationships with outside providers in securing benefits advocating for clients and connecting to acute care providers.
• Coordinate treatment and continuity of care with community stakeholders guardians representatives from the legal system hospital care medical care other community-based agencies and other Cascadia team members to maintain treatment team communication.
• Attend and participate in clinical staff meetings to provide input and gain knowledge and communicate program and client needs.
• Provide monitoring and supervision to support clients in developing and maintaining structured activities in alignment with their personal goals and any required conditions for community integration.
• Other duties as assigned.

Regulatory & Compliance :

Qualifications

Education :

Experience :

Specialized Knowledge Skills and Abilities :

Other :

Working Conditions

Environmental : Work is performed in one or more of the following : clinical office acute care settings and community setting including client residences correctional facilities shelters hospitals public places and other social service sites. Meal periods and breaks are subject to interruption. Much of the work is performed during regular business hours with the potential of extending into after hours only for crisis response. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior exposure to disease biohazards noise and contaminants.

Mental : The work assigned is diverse and involves addressing new and unusual circumstances in which outcomes may negatively affect costs employee morale or clients. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management addition this position requires exercising sound judgment. Decision-making may occur in a moderate to high stress situation where a client may be experiencing a crisis.

Cascadia is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability you may contact us at 503.963.7654 or at rg.

Benefits

We offer generous benefits for our full-time and part-time employees (20 hours pro-rated) including :

Wellness Benefits :

Starting Rate Range in USD ($)

26.45

27.65

Required Experience :

Manager

Key Skills

English,User Interface,Communication,Content Writing,Online,Twitter,Internet,Facebook,Youtube,Instagram,Management skills,Digital speech,Speaking skills,Analytics,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1