Supervisor Patient Access, Weekend

Job Description

Saint Luke’s Hospital in Kansas City is seeking a Supervisor for Patient Access to join our team. This position is responsible for ongoing daily operations of the Patient Access department. The Supervisor ensures that quality standards are continually achieved by the department by training, coaching, evaluating, hiring and motivating all staff, ensuring that adequate staffing is always available to operate the department, assists in establishing and monitoring quality assurance programs.

Shift Details : Friday, Saturday, Sunday and Monday 10 hours per day, with one day 7 hours

Responsibilities :

Establishes and reviews standards and work procedures for all Patient Access staff in accordance with established policies and practices of the facility

Plans work schedules, hours, areas of work, and job duties to ensure adequate staffing of Patient Access Representatives

Interviews, selects, hires, evaluates, Patient Access Representatives

Orients, trains, develops, and supervises all day shift housekeeping staff

Schedules major project work, assuring that adequate staff and supplies are available

Conducts staff quality audits, coaching

Assists Department Manager with budgets

Reports monthly goals and accomplishments

3 years' experience with hospital or physician revenue cycle experience with patient registration, scheduling, insurance verification, claims, follow up, denials, payment variance, payment posting, or customer service and experience in team leadership roles may be substituted in lieu of associate degree. Your priority will be customer service and engagement in the way you interact with patients, visitors, and associates daily to ensure Saint Luke’s is “The Best Place to Get Care, The Best Place to Give Care.”

Why Saint Luke’s?

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees :

Medical health plans

Tuition reimbursement

Leave of Absence, PTO, Extended Sick Leave, and various Welfare plans

Retirement contributions

Employee Assistance Program

Job Requirements

Applicable Experience :

2 yearsAssociate Degree

Job Details

Full TimeDay (United States of America)

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.