Dispatcher

Benefits :

401(k)

401(k) matching

Company parties

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Hi, I'm Dustin Hufsey, President of One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing & Buffalo Electric. Thanks for being here!

We are Hufsey Home Services, proudly serving our clients across 5 locations and 3 states. We are a part of a growing successful franchise system known as Authority Brands.

One Hour Air Conditioning & Heating

DFW, TX

Mohave County, AZ

Prescott, AZ

Phoenix, AZ

Benjamin Franklin Plumbing

Mohave County, AZ

Prescott, AZ

Las Vegas, NV

Buffalo Electric

DFW, TX

If you are a Dispatcher with experience or an aspiring Dispatcher, get ready to join the best team out there! We want to see you grow and achieve your career goals. We make sure our staff has ongoing training, support and comradery. We are ALWAYS looking for A players to join our team!

Responsibilities :

Manage the dispatch board to keep field personnel on the move, servicing client & generating revenue

Notify clients ahead of time without fail if we will not arrive in the specified time window

Communicate with Parts & Purchasing department to help arrange efficient delivery of parts and scheduling of return visits

Debrief with field staff upon the completion of a job

Make sure all invoice and job notes are accurate and updated

Apply if :

• You choose your words well
• Willing to learn our Hufsey Home Services way
• You are a master of ownership
• Self-motivated and customer focused

You Shouldn’t Apply If :

You don't like talking to people - Tone matters!

You feel overwhelmed in a fast paced environment

Being organized is a struggle

You don't believe communication is key

You are not likely to follow what you were taught  and apply it with enthusiasm

Basic Requirements :

Treat others the way you want to be treated

Be a TEAM player - we win and lose as a team

Strong written and verbal communication skills

Strong active listening skills

Professional appearance

Ability to multi-task, prioritize, and manage time effectively

Comfortable with computer systems and software

Interview Process :

Our interview process is not long, but it’s thorough. We want to make sure that each person who joins the team is the right fit. And that we are the right fit for you!

After we review your application, you will be contacted for an interview with the Hiring Manager. Plan on approximately 60 minutes.

We can't wait to meet you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits.  All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.