Sr Engineering Manager, EX Platform Services

Sr. Manager, Platform Services

F5 is seeking a visionary Sr. Manager, Platform Services to join our Digital Employee Experience (EX) organization. In this role, you will lead the platform services engineer team responsible for our core employee-facing platforms and services. This leadership role is central to our mission of delivering a world-class digital workplace. You will oversee the teams managing our ServiceNow instance, driving integration services, ensuring quality engineering, and accelerating our use of AI and automation. Your leadership will be instrumental in transforming our employee experience from a support function to a strategic driver of engagement and organizational resilience.

Responsibilities

• Team Leadership & Management : Lead and manage a multi-disciplinary team of engineers and architects responsible for the Digital, GRC, and Functional PODs. Foster a culture of innovation, collaboration, and engineering excellence.
• Strategic Platform Ownership : Define and execute the strategic vision for the Digital EX platform services, including ServiceNow, integration services, and automation. Ensure alignment with the overall EX pillar strategy and business goals.
• Cross-Functional Collaboration : Partner closely with the Delivery Leaders for People, Finance & Legal business systems to understand and meet the functional G&A business needs.
• Resource Planning & Execution : Manage resourcing for your teams, including identifying skill gaps and planning for future needs through both full-time hires and consulting partners. Drive the execution of projects, ensuring they are delivered on time and within budget.
• Operational Excellence : Drive the operational excellence of our platforms, ensuring they are reliable, scalable, and secure. Implement best practices for software development, QA, and platform management.
• Stakeholder Engagement : Act as the primary point of contact for platform-related initiatives, communicating progress, risks, and strategies to senior leadership and key stakeholders.

Qualifications

The job description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.