Manager, Community Relations

Description

Candidates must reside within a commutable distance to the communities that Travis Credit Union serves : Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, San Joaquin, Solano, Sonoma, Stanislaus and Yolo counties. This position is considered hybrid so you must be within a commutable distance to our corporate headquarters in Vacaville, CA.

Summary : The Community Relations Management team plays a vital role in strengthening Travis Credit Union's (TCU) connection with its members and the broader community. The focus is on building trust, enhancing the credit union's reputation and supporting its mission of people helping people through financial wellness programs, products and services. This role leads outreach initiatives, builds partnerships, represents the brand at events, advocates for members, and coordinates employee volunteerism to strengthen community ties and promotes financial wellness.

Profile :

• Responsible for driving the success of the Community Relations programs through ownership of marketing event management.
• Leads, trains, evaluates, coaches, professionally develops and motivates staff to attain department goals. Sets and monitors performance goals. Promotes a work environment that encourages involvement, initiative and teamwork. Builds career development paths for assigned staff.
• Develops, implements and maintains the credit union's community relationship programs to support membership growth and align with the organizational goals and objectives. Ensures staff deliver programs that align with the organization's strategic initiatives (including brand and culture).
• Key partner in developing a growth focused business plan to support the credit union's long-term strategy.
• Models program success and leadership education through grass root data and trend analyses. Responsible for maturing data analytics for growth and program evolution.
• Accountable for ensuring process development and documentation, including adoption of best practices in a continuously evolutionary manner.
• Manages and develops business relationships in the TCU service areas to promote our community relationship programs and TCU's brand. Attends local business meetings as a representative of TCU's outreach programs.

Not all functions / tasks are listed above; however, those listed are considered essential.

Skills :

Reporting and Experience :

Working Conditions : Work is generally performed within an office environment, with standard office equipment available and usually sedentary in nature. May require attending meetings and events during evenings and / or weekends. Travel and overnight stays may be required.

Compensation : Base salary starting range : $113,258.08 / annually - $139,900.80 / annually is commensurate with experience.

Our compensation philosophy is based on several factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education / training, and key skills.

At Travis Credit Union, our priority is that our employees and their loved ones are provided with a Total Rewards program that ensures their health and welfare safety which allows our employees to focus on the financial welfare of our members and the credit unions objectives. As such, Travis Credit Union offers a robust benefits package to our eligible employees, including competitive medical, dental, and vision insurance, mental health offerings, employee performance incentive plan, merit increases, 401(k) program with immediately vested employer match, generous holiday and vacation policy, and extensive TCU specific perks like employee loan and credit card discounts!

Travis Credit Union is an Affirmative Action Employer

EOE / Individual with Disability / Veteran Status

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