Housekeeping Room Attendant
Join the housekeeping team at Sunriver Resort and experience why Sunriver Resort was named Top 100 Best Companies to Work for in Oregon for 2025! The Room Attendant is responsible for ensuring the standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. The Room Attendant must follow the required procedures for handling, cleaning, disposing, or moving of objects / materials and / or the clean-up of blood, infectious materials, or body fluids containing blood in accordance with the OSHA Blood-borne Pathogen Standards. They will assist in maintaining the AAA Four Diamond Standards.
The Room Attendant will always conduct themselves in a manner which supports the Core Values of Sunriver Resort : Trust, Commitment, and Open and Honest Communication. They shall strive to provide exceptional service to both internal and external guests at all times and for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!
Enjoy where you work! Sunriver Resort offers plenty of benefits including :
- Paid Time Off
- Medical & Health Insurance
- Free Golf
- Free Recreation Rentals
- Complimentary and Discounted Stays across CoralTree Properties
- Free Employee Assistance Program
- Free Access to our Nature Center and Observatory
- 50% Gym Membership which includes free fitness classes
- And so much more!
Responsibilities
Maintains cleanliness of resort property. Cleans guest rooms, lobbies, lounges, restrooms, corridors, stairways, locker rooms and other work areasCleans and sanitizes all designated areas to Sunriver Resort standardsMaintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisorActs with responsibility towards all company property, supplies and equipmentChanges soiled linens on beds and makes beds following the resort protocolKeeps housekeeping caddy clean, stocked and orderly at all timesDusts and polish furniture and equipmentEmpties wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposalReplenishes supplies such as drinking glasses, linens, writing supplies, and bathroom linensDusts window blindsEnsures mini bar is properly stocked and refreshedFollows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised.Washes windows, walls, ceilings, and woodwork, waxing and polishing as neededOperates various mechanized cleaning equipment, such as vacuums, polishers, buffers, etc.Clean wash basins, mirrors, commodes, tubs, and showers dailyReport any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, beds needing repair, etc.)Reports to work on time and according to posted schedule, maintains accurate time records and follows proper standards for issuance of roomsOffers warm and sincere welcome / farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guestMaintains an up to date working knowledge of all resort amenities as well as any special eventsInteracts with resort staff in a professional manner, assisting other departments with necessary informationUp sells other resort services and amenities to guestsAlways maintains a professional demeanor and attitudeCommunicates all pertinent information to the housekeeping teamMaintains a professional appearance. Follows all Sunriver Resort dress code standards.Remains alert, courteous and helpful to the guests and colleagues at all times.Performs other duties as assignedQualifications
High school diploma or equivalent preferredPrior housekeeping / custodial experience preferredPrior hospitality experience preferredAt least one year customer service experience preferredMust be a United States citizen or possess a valid work permitMust be able to read and speak EnglishMust be able to accurately follow instructions, both verbally and writtenMust possess excellent communication skillsMust be professional in appearance and demeanorMust be able to lift up to 10 pounds frequently, up to 25 pounds occasionally and rarely 50 pounds (with assistance).Must be able to twist, bend and squat frequently; kneel or crawl occasionally; infrequently climb a ladderMust be able to work in a warm or cold environment, including walking outside in a variety of weather conditions (rain, wind, snow, heat), with exposure to chemicals and dust.Must be able to perform repetitive hand & arm movements and simple grasping constantly; pushing & pulling, squeezing and overhead reaching frequently.