Revenue Operations Lead

Revenue Operations Lead

LiveKit is looking for a Revenue Operations Lead to own and optimize the systems, processes, and analytics that power our go-to-market engine. This is a high-impact, cross-functional role where you'll partner closely with Sales, Marketing, Developer Success, and Finance to ensure our revenue organization is running efficiently and scaling smoothly.

You'll be responsible for the full RevOps scopefrom CRM administration and pipeline management to reporting, forecasting, and GTM process design. You'll combine operational excellence with strategic thinking, ensuring the business has clear insights and a predictable path to growth.

This role is ideal for someone who thrives in a fast-moving startup environment, is comfortable building processes from scratch, and loves making data-driven decisions that drive measurable impact.

What You'll Do

• Own and optimize the GTM tech stack (CRM, marketing automation, sales engagement tools, reporting systems).
• Design, implement, and refine sales and customer success processes to drive efficiency and consistency.
• Partner with GTM leadership to develop and maintain forecasting models and performance dashboards.
• Manage data integrity across CRM and related systems, ensuring accurate reporting and decision-making.
• Work with Sales and Marketing to define lead scoring, routing, and lifecycle processes.
• Analyze pipeline health and funnel metrics to identify bottlenecks and recommend improvements.
• Support leadership with board-level reporting, quarterly business reviews, and strategic planning.
• Evaluate and implement new tools that improve GTM team productivity.
• Collaborate with Finance on quota setting, compensation modeling, and territory planning.
• Act as the bridge between GTM teams and Product / Engineering when aligning on customer feedback and growth priorities.

Who You Are

Our Commitments to You

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