Job Details
Mesa AZ - Mesa AZ
Fully Remote
$85000.00 - $95000.00
Description
ABOUT THE COMPANY
Acumen LLC. is one of the nations leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here we offer medical dental and vision coverage generous paid time off and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
The Senior Operations Analyst is cross-functional project leader focused on enhancing the profitability and efficiency of the company. This analyst role drives strategic improvement and cross-functional collaboration projects by leveraging data analysis process evaluation and performance metrics to optimize cash flow and supporting Acumens long term financial health.
Advanced Data Analysis and Reporting :
- Define and document functional and technical reporting requirements; work with data engineering teams to ensure data sourcing transformation and model design meet analytical and process improvement objectives
- Serve as the liaison between business operations and data engineering translating business objectives into technical requirements and ensuring alignment
- Leverage tools like Excel and Power BI to surface insights track trends and support data-driven decisionmaking with a focus on identifying actionable opportunities for efficiency
- Setting and monitoring key performance indicators and communicating trends and risks
- Employ advanced analytical tools and methodologies to develop forecasts and models that predict potential future challenges in billing
Process Evaluation and Insights :
Serve as a strategic partner to operational teams by understanding challenges faced and proposing technology solutions to improve efficiency or accuracyConduct end-to-end assessments of workflows systems and operations to identify inefficiencies bottlenecks and risksProvide actionable insights and recommendations that inform leadership decisions and help prioritize operationalinitiatives
Maintain current-state process documentation to support governance risk management and operational transparencyApply advanced root cause analysis (RCA) and data-driven techniques to uncover systemic issues and trendsProcess & Technology Design :
Lead the design and implementation of new processes ensuring alignment between systems people and dataDevelop and document future-state process designs that align with business goals and best practicesWhen short-term technology solutions are needed build out solutions using available resources such as Excel Power Automate and Power BICreate process documentation create training materials and communications to support adoption and change managementFacilitate process reviews and team retrospectives to capture lessons learned and continuously improve executionBuild reporting to capture key performance indicators to measure performance trends of new processesFor departmental or enterprise-wide technology implementations partner with the developing teams to understand the new system advocate for the needs of the Finance department and build sustainable processes to support the new systemOperational Excellence Risk & Change Management :
Build and leverage strong relationships across departments to understand business challenges influence decision-making and drive the adoption of new processes and systemsIdentify operational risks and control gaps and collaborate with operational teams to measure and mitigate riskServe as a champion for change helping teams adopt new processes technology and reporting toolsFacilitate education and feedback sessions to ensure cross-functional alignment opportunities for feedback and foster a culture of continuous improvementQualifications
MINIMUM QUALIFICATIONS
Bachelors degree in Business Administration Analytics Operations Management or related fieldSix Sigma Green Belt Certified5 years of experience in operations analysis process improvement or business consultingAdvanced proficiency in Power BI including DAX Power Query and data modelingExcellent analytical problem-solving and communication skillsExperience in process documentation requirements gathering and workflow redesignAbility to balance hands-on data work with strategic thinking and cross-functional collaborationChange management and stakeholder facilitation experiencePREFERRED QUALIFICATIONS
Experience with SQL Excel and other data analysis toolsExposure to automation tools (Power Automate Alteryx etc.) or system integration projectsFamiliarity with project management methodologies (Agile Scrum or Waterfall)Proficient in Microsoft VisioAcumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process please submit your request through one of the following methods listed below :
(a) Dedicated fax
(b) Dedicated email DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa AZ 85206- Attn Human Resources
(d) Dedicated phone 1- Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
Required Experience :
Senior IC
Key Skills
Fashion Retail,Academics,CFA,Audio Visual,Concrete Pump,Event Marketing
Employment Type : Unclear
Experience : years
Vacancy : 1
Monthly Salary Salary : 85000 - 95000