Nordic Speaking Customer Service for Social Media industry

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, including social media, gaming, healthcare, and more, ensuring a seamless recruitment process that connects the best candidates with the right employers. Currently, we are on the lookout for a dynamic and motivated individual to join our team as a Nordic Speaking Customer Service Representative within the exciting Social Media industry. This position offers the opportunity to engage with users across different Nordic regions, helping them navigate the social media landscape while providing exceptional support. Our company prides itself on a tailored approach to recruitment, allowing candidates to find their dream job abroad, so if you are passionate about providing outstanding customer service and are fluent in a Nordic language, we would love to hear from you. Join us at Patrique Mercier Recruitment and take the next step in your professional journey in a vibrant and growing field!

Responsibilities

• Provide exceptional customer service to users in the Nordic region via social media platforms.
• Respond to inquiries and resolve issues in a timely and professional manner.
• Engage with users to understand their needs and provide relevant solutions.
• Monitor social media channels for customer feedback and opportunities for improvement.
• Collaborate with internal teams to ensure a seamless customer experience.
• Maintain accurate records of customer interactions in the system.
• Assist with the creation of FAQs and help documentation to enhance the customer experience.