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Customer Relationship Management Specialist (Richmond)
Customer Relationship Management Specialist (Richmond)Adecco • Richmond, VA, United States
Customer Relationship Management Specialist (Richmond)

Customer Relationship Management Specialist (Richmond)

Adecco • Richmond, VA, United States
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Adecco Creative and Marketing is partnering with a leading financial services company to find a talented Messaging Execution Specialist for a long-term hybrid contract. This team creates the in-app and web messaging experiences that millions of customers see every day.

If youre detail-oriented, tech-savvy, and love turning ideas into live digital experiences, this could be your next role!

What Youll Do

  • Build, test, and launch in-app and web messages
  • Collaborate with internal teams to understand messaging goals and bring them to life
  • Test messages across browsers, iOS, and Android devices
  • Troubleshoot messaging logic using basic API tools
  • Analyze data from tools like Tableau and Splunk to ensure messages reach the right audience
  • Keep stakeholders updated on project progress
  • Follow team workflows and contribute to process improvements

Who Were Looking For

  • 3+ years of experience in digital messaging, CRM, or campaign operations
  • 1+ year experience on macOS
  • Comfortable with basic technical tools (APIs, testing platforms, CMS)
  • Highly detail-oriented and organized, able to juggle multiple projects
  • Strong written and verbal communication skills
  • Resourceful problem-solver with a growth mindset
  • Experience with Google Workspace tools (Gmail, Drive, Calendar, etc.)

    • Why Youll Love It

  • Work on high-impact digital experiences seen by millions
  • Collaborate with cross-functional teams in a fast-paced, supportive environment
  • Opportunity to grow your digital operations and messaging expertise

    • Location : Richmond, VA (Hybrid must be onsite)

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    Customer Relationship Specialist • Richmond, VA, United States

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